Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port

My mother stayed at this hotel a few days ago before her flight back to Toronto. She checked into her room around 10pm after a long day of travel. The moment she entered the room, she began sneezing due to the extreme amount of dust present. Unfortunately, because she only had a few hours before needing to leave for her early morning flight, she felt she had no choice but to stay in the room rather than go through the process of requesting a new one late at night. The next morning she woke up experiencing a severe asthma attack. Since returning home, she has been suffering from persistent wheezing, chest tightness, severe coughing, and difficulty breathing. She was scheduled to return to work this week but has had to take the entire week off due to the severity of her symptoms. It is dee

Beware booking with this hotel!!!!!The check-in was the worst experience I have ever had!  I was told that I cancelled 2 of the 3 rooms!  Impossible!  My 1 reservation was for 3 rooms!  I have email confirmation (just received 2 days prior) of my full payment!  In front of my family (9 ppl, 4 of which are kids), I was embarrassed, treated as though I’m dumb, that I did something wrong, kept us waiting & waiting!!!!!  It has been a long day & was late, so I decided to “just pay” for a 2 bedr suite (all that was left).  I had reserved & PAID for 3 rooms each with 2 queens.  Not only were we inconvenienced because the 2 bedroom suite (that cost me the price of my 1 booking for all 3 rooms!), had only 1 queen in each of the 2 rooms, 2 ppl had to sleep on a sofa bed!  They also charged $50 for

Staff were excellent especially Katrina Jacobs front desk agent! All staff were very friendly and helpful. Very pleasant stay before cruise. Very nice to be able to have a cruise ship shuttle to airport from hotel even though you have to pay for it. Would recommend staying here. Clean rooms and close to public transportation. Breakfast was great!

Staff behind the desk were very friendly and the young man gave us a couple of snacks and keys to a spacious room with a kitchen. The room was spotless. Noticed that a lightbulb was burnt out and the shower fixture was cracked & loose, but not big deals. The pool area was quite nice. The free breakfast surpassed expectations with its selections and quality. Will use this hotel in the future.

The residence was great. They arranged a shuttle to pick us up at the airport and had rooms ready for us when we arrived. The rooms were in good condition and appeared clean and taken care of. They are fully furnished and comfortable for a short stay and I would imagine an extended stay. The staff were all very professional and polite. I had a great stay and would book wirh them again any time.