Residence Inn by Marriott Fayetteville Cross Creek

We stayed 3 nights visiting family. Older hotel showing visible wear but relatively clean. Indoor pool,hot tub, and exercise room pleasant. Hot breakfast varied daily. Aside from being older, another downside was no coffee available in lobby after breakfast. Staff was very friendly,helpful,and responsive. Would stay here again.

Clean, nice hotel. Our room had a desk, sofa, fully stocked kitchen and fridge. The staff were super friendly and helpful. The breakfast was typical “Hampton Inn” fare. I think Residence Inns used to have better breakfast offerings but this was just the typical free breakfast found at most hotels. Across the parking lot are two restaurants “Hook & Reel” and “Logans”, which is convenient after a day of traveling. I would stay here again.

Positive: The hotel looks very nice and the room has a little kitchen area. Negative: We were not able to connect to the internet. The bathroom sink was too low and the floor underneath it had a strange bump. We also had trouble with the toilet which didn't flush.

Me and my family have been here for about 4 weeks now, we are displaced from our home at the moment. The hotel is in a great location and the staff and housekeepers are awesome, everyone is very friendly and welcoming here which I love but my only complaints would be the laundry room situation... When we first got here they only had two washing machines working, they have three in total but now only one washing machine out of the 3 is working and has yet to be fixed which I think is absolutely ridiculous because people stay here long term for work and others may be in situations like we're in where they're displaced from their home. How are all of the people who stay here supposed to share one washing machine??? This hotel makes enough money to be able to fix them in a timely manner. My ot

Although I was not physically present, my husband was staying at this hotel and experienced several concerning issues. The shower/tub had toenail clippings left behind, raising serious concerns about cleanliness. The front entry door was not functioning, forcing guests to use a side entrance. There was also a prolonged police presence around the property, which was unsettling. When I called the front desk for assistance, multiple calls went unanswered. When I did reach the receptionist, she was unprofessional and dismissive. She said she could “try” to assist with allowing a food delivery driver inside due to the broken front door, then hung up before I could finish my sentence. As a property manager, I find this level of service unacceptable. My husband, a project manager, did not compl