Residence Inn by Marriott Baltimore Downtown/ Inner Harbor

My stay at Residence Inn by Marriott was truly a blessing during a very stressful time. Due to unexpected water damage in my home, I had to relocate while renovations were being completed and I’m grateful this is where I stayed. I wound up staying here for a month and half. From day one, the customer service was exceptional. The staff was warm, attentive, and consistently helpful throughout my stay. They made what has been a chaotic season feel much more manageable. The room layout was ideal for a long-term stay it truly felt like a small apartment rather than a hotel room. The separate living, kitchen, and sleeping areas provided comfort and functionality, which made a full month away from home so much easier. As a content creator, I was especially grateful for the space and setup. I

We stayed here for our visit to catch the Thanksgiving Day game. I would say the location was good. It was split between inner harbor and the stadium. You were about a mile or less away from both things. The hotel room we were in was good in terms of size and having two bedrooms and two bathrooms with a full kitchen. This was what we needed and it delivered there. It is a bit dated, I was expecting a bit more renovated accommodations and the room could have been a bit cleaner in the kitchen. That being said it was manageable and the staff was friendly. I would say if you need to be able to entertain or cook on your trip this is an okay choice.

Excellent stay with my family of 4. We had a 2 bedroom suite and were surprised at how large the room was. The daily breakfast was great. The valet was quick and the front desk attendants were friendly. Plus, the location of the hotel was just a short (<5 minute) walk to the harbor and felt like a safe area overall.

I stayed here for one night and had a really good experience. The front desk staff was very pleasant to work with. I had a small issue in the middle of the night and the phone did not work in the room. However front desk resolved problem quickly and professionally, which made a big difference. The room was spacious and comfortable, giving me plenty of room to relax. Although the hotel is an older model, it’s well-kept and has a certain charm to it. You can hear the outside city noise. lol Overall, I enjoyed my stay and appreciated the great customer service.

Positive: Free breakfast, a laundry room for those wishing to do their own laundry. The gym is apparently open 24/7 but I wasn't able to get in at night with my key card. The hotel bar/restaurant has delicious food. Every hotel staff member was pleasant and nice. Negative: Housekeeping could be improved. I had a five night stay. On the second or third day, during housekeeping, I asked if they could replace the towels. They didn't replace the toilet paper or tissues. I had to call the front desk.