Residence Inn by Marriott Atlanta Buckhead/Lenox Park

I had a wonderful experience at Marriott, and I have to specifically recognize Jai at the front desk. From the moment I arrived, Jai was incredibly helpful, professional, and genuinely kind. They made the check-in process smooth and went above and beyond to answer my questions and ensure I was comfortable. It’s rare to come across someone who provides service with both efficiency and warmth. Jai truly made a difference in my stay, and because of that, I’ll definitely be returning. Thank you for the exceptional hospitality!

The front desk employees were friendly, polite, and just overall very welcoming. The room seemed a little less maintained than normal as the bathroom mirror was damaged and some of the sink drawers would not close properly. The room was clean and tidy. The bed & pillows were very comfortable. Patrons of the establishment were quiet. Overall a successful overnight for business.

I would like to especially recognize Diana from the breakfast area at the Marriott. She was always attentive, kind, and very professional. From the moment we arrived, she welcomed us with a warm smile and made sure everything was perfect. Her positive attitude made our mornings much more enjoyable. Excellent service and a wonderful person!

Our family had a great stay here. Comfortable beds, nice showers and everything was clean.|Something that really stands out about this property is the front desk employees. We interacted with 3 of them and they were friendly, professional and helpful. And J makes the best juice in the world! It was in the lobby and was the perfect pick-me-up after a long drive. |The one improvement they need is some signs for the lobby, both in the parking garage and around the hotel. |We hope to stay again!

I stayed here for business travel purposes. Convenient location but not the best choice of hotel. I was informed that they renovated the facilities but I couldn’t tell what all they did as my unit was quite old. I’m not even sure if the HVAC was fully working. There was only one elevator and you have to go outside after you check in with the staff and go back in to get to your elevator. It was such a hassle if you have multiple luggage and need to deal with the weather (rainy cold day!). The entrance was not exactly obvious - my driver needed to tour the place before finding the entrance. A sign with clear direction would’ve been nice. The lobby was nice. The staffs were fine overall. I don’t think I’ll be back.