Red South Beach Hotel

We came here after finishing our cruise for a few days. The whole place is run down and dirty. The staff we fist encountered was rude and unhelpful. After being told by email we could check in early this member of staff just kept saying no and sending us away. First room they put us in was so run down and had no light as all as the window was against another buildings side. The floor was uneven and the carpet not nice at all. We asked to be moved and the lady on reception this time was super helpful and moved us to room higher up. Yes we not had light in the room but it was no better. The bed was on wheels that didn’t lock so every time you moved the bed shot off across the room. The mattress was so uncomfortable we did not sleep for 2 nights. The elevators were seriously in need of

On August the 1st we arrived back at this hotel after our night out at 6am. We seen 2 police officers and the receptionist as we walk through the door. They told us that our room has just been burgled by 2 women. The receptionist tried her best to save our stuff but also got attacked herself. They gained entry to OUR Room and stole everything we owned including our passports. Then after this we got told by a member of staff that the doors do not close/ lock properly and they’re faulty!! This hotel is a massive security risk they have no security on the door and they give out room keys without asking people for their ID. We have also been told after this incident happened that sex trafficking has been happening here in the passed. This hotel is not safe! They have a responsibility to make s

I am still smarting over the poor treatment I received in mid-April, 2023. No wifi, weak AC, and promised partial refund that never was mailed.||Be Careful.||J. Derrickson|Ocean City, NJ

We were in room 607. It was pretty clean. I know some reviews talked about bugs and mold - we saw none of that . There is no deadbolt on the door. The bathroom door doesn't close completely. We had hot showers four out of five days - one day was lukewarm. First two days housekeeping came so late we were back in the room, so room wasn't done . On the third day we asked have our room done early - which they did. Next day no one came to clean. One elevator is out of order . The other one is slow and very hot- no AC or fan in there. I asked about the stairs but was told they're for emergencies only. The staff were all very nice. One morning there were no beach towels available, so one of us walked back from the beach (it's about twenty minutes each way). They do have loungers for you , if you

I LOVE IT HERE! The rooms are clean, beds are comfy, drinks are strong, and lobby is perfect to take cute pictures!!! William the FD manager is the absolute best! Whenever I stay here, he makes my checkin process super quick and easy! The hotel is literally across the street from the beach! The area isn’t heavily populated, which is a great thing. The property is nice and quiet, no loud music. The pool is beautiful and you can get some nice pics out there too! The hotel staff was all nice and great but WILLIAM, as always… AMAZING! Thanks for taking such great care of me and all the guests! Can’t wait to come back again! Erica F.