Ramada by Wyndham Niagara Falls/Fallsview

We bought this hotel on Groupon for a swimming getaway. Beware, the pool area is very cold! It was basically like being outdoors. They were about to undergo maintenance, so perhaps that will fix this issue, but our kids did not swim at all. Our room was ready early, and luckily had a whirlpool jet tub so they were entertained with that. Otherwise, the rooms are very basic. But ours was spacious. There was nothing in the arcade, except an air hockey table, but that may be under renovation as well. Parking is an extra $25.

The hotel is okay for a short stay, but we were a bit disappointed with some basics. There were no slippers or toiletries provided, and the heater wasn’t working, which made the room quite uncomfortable, especially at night. The place is decent and the staff were polite, but it really needs better maintenance and amenities to match a 3-star rating.

Would rate worse then 1 star if i could. Stayed multiple times. Most recent was so bad, that I will not be staying at this property again. Was checked into the oldest/outdated room that reeked of cigarette smoke. Complained to the front desk and was moved to a newly renovated room. Jetted tub was non-functional for the entire stay, which was an upgrade option we payed for. Anyway, not even the worst part. Received a bill containing $200 damage fee. Called the front desk and they said "We put plastic to cover the smoke detector". Simply not true. Transferred to manager to explain that we did not damage, smoke, or place plastic on anything in their room during our stay. The manage, Joel, screamed that "We placed the entire property into a safety concern and that $200 is little, and the

As you enter be ready to face a very chaotic busy lobby! Very old elevators, ripped and stained carpets in hall ways, inside the room and the elevators. Very worn bathrooms, could not convince myself to shower inside the old stained bath tub. One travel shampoo and one another toiletry product for a 3ppl stay, 2 dove travel bar soap ( this was unexpected). A very small Tv, WiFi and reception for mobile Data, both awful! No fridge, no microwave in the rooms! They offered to rent out a fridge for $10 a night!!! Which because we had some food and snacks had to accept it! And one microwave available in the lobby for the whole building! We booked this hotel online, while checking in, we realized that the parking is NOT included in the price we paid :(, another $25 per night. Checking out we go

We are low maintenance hoteliers and don't need fancy tooms. The room was clean, beds were comfy, it was quiet and the price was great...$84 + $25 for parking. If you are looking for modern up to date decor then go find another hotel. Great walking distance to everything around the Falls.