Quality Inn & Suites Pawleys Island

I stayed one night and had a very good experience. When I checked in, the first room had a heater issue, but the night shift staff member, Krishna, fixed it quickly. When I mentioned a bad smell, he immediately apologized, checked another room, and moved me. The new room was clean and comfortable. Later that night, my father had a medical emergency, and I didn’t know what to do. I called the front desk, and he came and stayed with us for two hours in the cold weather. He suggested giving hot water, provided blankets to keep my father warm, and helped us until we called the ambulance. I was very scared, but he handled everything calmly. I have never seen this kind of care from hotel staff before, and I truly appreciated it.The place was safe, calm, peaceful, and near the beach. Overall, it

The staff were helpful and kind, and allowed us to check in early with no extra charge. The room was mostly clean and appeared to have been recently renovated. The beds were comfortable with nice clean linens. There were plenty of towels so I didn't have to ask for them. The ice machine worked well and was close to my room. The pool was beautiful and clean. The breakfast was basic but enough options for me, and coffee was good. My only issues were the in room coffee only included decaf, they might have run out of regular but we went to the dining room to get ours even after hours so was okay; and there was some mold in the bathroom shower due to not being dried after cleaning; and toilet paper hanging dispenser was missing so paper was sitting on shelf, just something that needs to be repl

Positive: The location was perfect Negative: The towels had stains on almost all of them. Housekeeping did not come most days to clean the room.

Sheila at the front desk was SO kind and accommodating when we had an issue with our reservation dates. She was understanding, calm, and solution oriented - calling me back within 20 minutes to handle the question. Best service I’ve ever had when calling a hotel.

while this motel has been "refurbished", I think more attention needs to be paid to infrastructure. The beds we fine and the extra pillows were great. The TV options were "ok" but options for members to access netflix, youtube etc should be available. My shower was fine, just a little crowded in the toilet area. My sink faucet was barely operable. Also, since I had prepaid for this stay, I was still required to submit another $100 dollars ( I "assume" this was in case I trashed the room and left without checking out ??). This motel is close but not immediately in an area with nearby access to other facilities. A car is required. And regarding cost - This was a $100 (109 ?). I have stayed in much finer motels in other areas of Virginia and North Carolina that were in the $150 ra