Quality Inn Brunswick

The mattress was uneven and sunk in on one side and you could feel a wooden beam down your back. The refrigerator was not cool and leaked all over the floor. The floor had spots where it buckled. There was sticky wet stuff all over the floor. Industrial size plunger in bathroom…. After showering the floor was flooded. The window curtain did not cover complete window and had a makeshift hole in it to attach to the lock on door so the room would be dark. Should have taken pictures. Nevertheless we will never go back.

The room was clean and comfortable. Staff were very polite and friendly. I’d give them a 10 rating! Remodel is in progress for updating. Great location close to I 95. It is Very pet friendly with lots of room to walk our dogs and clean grassy areas. Toucan’s Ale House is right next door and we enjoyed a delicious dinner - no driving. We walked to the Waffle House very early for a great breakfast before we headed out. Best and most friendly Waffle House we have ever been in. Outstanding service! Definitely planning on staying here again!!

Check in was easy. Got in the room at 8pm did a look around and found no TV no room phone, and no showerhead on the tub. Called front desk no answer for 10 minutes. Called customer service was on the phone with them for 40 minutes. They couldn't get anyone to answer the phone at the front desk. Welcome to the Brunswick quality inn dog and pony show. No emergency numbers. No general manager numbers. No owner numbers, unbelievable. How do you run a company like this and make money?

Rusted lamps rusted handles old old curtains room has not been touched since the 70s, except for carpet, having been removed from the floor. the front desk was very helpful and nice. The breakfast was good. The bathroom was clean but it was very scary staying there..some unsavory looking guests were hanging outside of their rooms smoking. Had we not just driven 8 hrs would have left but were on a family emergency trip and this a last minute booking so not much was available..will sleep im my car at a rest stop before EVER booking a 2 star hotel again. Upset that my regular hotel recommended them!!

I realize we got a room for dogs, but this room was not the cleanest. I refused to walk around without my shoes on. We also saw roaches. Most quality inns are a lot better. We travel with our dog a lot and this was the worse.