OYO Hotel Williamsburg Busch Gardens

If I could give zero stars, I would. We booked two rooms for our trip to Christmas town. Each room had mold all over the ceiling. The toilet was broken in one room. Smelled so bad. The linen smelled, and we only had two towels in our room that were literally just thrown on the shelf. Not even sure they were cleaned. Staff wasn’t the best either, when we had stated we wanted our money back so we could just leave, we were told it would 10-30 days for a refund. Oh, there is also a unadvertised deposit of $100. Also was advertised they had breakfast which they did not.

If I could rate this place zero I would, room was disgusting. The carpets were wet and smelled like mildew. The dead bolt was broken on our door, and no one seemed to think that was an issue, they had a lamp plugged in on the sink because the lighting didn’t work(talk about fire hazard)the pillows were stained, microwave wasn’t clean nor was the rest of the room , the Odor was intolerable , customer service was nothing to write home about. We didn’t even stay 5 minutes before getting our money back. Very disappointed.

We booked our room through the internet after viewing the pictures because the pictures looked good. The price was originally around $400 for 4 nights, but they were discounted for much cheaper so we booked the room. When we arrived to check in the front staff was ok, not great but ok. There were a few comments made that made me feel like I needed to say something back but I let it slide (like for instance a staff member said the room was "safe" and that people wouldn't be staying here is they didn't like it). The front desk lady went and checked our room before we actually went in the room. She came back and said all was good and that the AC was working fine. When we entered the room there were a pair of pliers laying on the floor, the door that was joined to the room next to us didn't lo

Got to our reserved hotel room at about 10:00 pm after a long day at Busch Gardens. Room smelt horrific, like wet dog and cigarettes. I actually took pictures of the green/yellow bathtub, mold growing on the bathroom door and frame. There was hair ALL over the place, especially the bathtub (& not the kind of hair that comes from your head). My son found an opened, half full bottle of juice sitting under the bed. There was NO trash can in the room?! I was appalled at how there was obviously NO cleaning service at this hotel. Steer clear of this “hotel”, there are plenty of other hotels in the same area. FYI, the pictures displayed online look NOTHING like the actual hotel room. Absolutely disgusting.

absolutely disgusting. Sheets were visibly stained. The towels were absolutely filthy and covered in dirt. we had to dry off using washcloths. Multiple cracks in ceiling. Door to our room doesnt work properly. No trash can. Cannot believe I wasted $100 on a night here. They should bulldoze this place.