Newcastle Lodge & Convention Center

Crystal was all above and behold and the whole staff took care of making this evening an awesome experience. I'm so pleased to recommend this place due to such a good customer service. Food quality was good and customer service was top notch. 100% recommended.

Positive: "" Negative: I booked a room with two queen beds, but was given a room with one king bed. According to staff, this was all on you. (As for staff, not the friendliest folk at the front desk.) We were given (reluctantly) a room with a sofa bed and king.

We first got to town between 1 and 130pm. Since it is off season and only 6 cars in the lot we stopped to see if they'd let us check in. When I asked if we'd be able to check in just a little early the gal (darker skin and dark brown hair) said I won't start check in until 3. I asked even if it's not busy? She very rudely said check ins at 3 and pointed to the plaque om the wall behind her. That right there made my decision we won't go back and will stay at smaller motels. We have family there and 1 goes there t days a week. ||The hotel was clean, had lots of bathrooms, was quiet, and has a large gym. The hot tub was only luke warm but our kid enjoyed it. The restaurant was out if ketchup packets so they only allowed us 1 per meal and we had 4 of them. Food was OK but had no seasoning to

Great place with great staff. Come for the stay have a bite at Grazers. Enjoy the pool and hot tub.

Everything you would want in a home away from home. The Grazers restaurant was delicious. Nice pool and workout area. Very friendly staff.