Neptune, an Ash Hotel
Providence, RI · Hotel
- Address
- Neptune, an Ash Hotel, 122 Fountain St, Providence, RI 02903
- Phone
- (401) 455-3326
- Website
- ash.world/hotels/neptune
Neptune, an Ash Hotel is a hotel located in Providence, RI. It is one of 27 hotels listed in Providence. Its 4.1-star rating matches the Providence city average of 4.2 stars. It ranks #13 of 27 hotels in Providence. There are 10 photos associated with this location.
Customer Reviews
This is for the new restaurant Memeres I just found this place as a local and full transparency, I did not stay at the hotel, but I did go to the restaurant and I’m honestly still thinking about the experience. I’ve been to a lot of restaurants in Providence, and this was unlike anything I’ve had here. From the start, you could tell this wasn’t just a typical dinner. It was a true tasting experience. The salmon roe appetizer was incredible, and every course that followed somehow topped the last. I tried beef tartare and duck for the first time, and the crispy duck was easily one of the best things I’ve ever eaten. The filet was unreal, it genuinely tasted like Kobe beef. Even the cheese course with honeycomb at the end was on another level. What made it stand out most was the intention b
Location is great. Most of the small staff is great. Coffee shop onsite is a plus, but be aware there are NO decaf or no-caf options except water and hot chocolate - there are full service coffee shops very close though. Parking in the lots is expensive, but with a little planning, you can park on the street overnight for free, right in front of the hotel. We had a Queen Room. It was clean and in good condition, but no place to hang clothes other than a couple of hooks on the wall with some hangers, and no dresser or shelves (we used the wide window sills as shelves). Bed was comfortable but squeaky; would not be good for a light sleeper. We did not hear much noise from the karaoke bar downstairs although we were only on the second floor. There was some street noise, but less than expected
This “boutique” hotel was NOT inexpensive. The front desk staff was welcoming and helpful. Unfortunately the building itself lacked everything needed for a comfortable stay. The room was so dark it was impossible to read. There was no room for two people to place toiletries in the bathroom. There was no closet or dresser, so if one is staying for more than one night it would be difficult to store clothing. There were exactly two hooks on the wall and four hangers!Worst of all….. the mattress was so uncomfortably soft that my husband slept sitting up on a hard chair.Perhaps some would find this hotel charming, ……not us.
The location is great that’s about it. To park we spent over $220 for four nights so that is a major drawback. As for the hotel itself, it’s a cute quirky place great for a young couple staying for one or two nights. -service is just okay, I had to request the trash to be emptied. There is only one trash can in the room and it holds about five tissues. I asked for additional towels, never got them. - lighting was horrible. The room was so dark and half the lights didn’t work. - the shower is so tiny and was unpleasant -the bed was okay -the thought process around the functional aspects of the room was lacking. No closet space, poor lighting, the shower. It seems like it was designed by a 20 year old man.
As the song goes, “Where do I begin…?”|My husband and I just returned from a two-night stay at the Neptune Hotel in Providence. Don’t be misled by its 4-star rating—if anything, it’s 4 out of 100. The only positives were the location (downtown Providence) and the kindness of the staff. Many online reviews echoed what we experienced, but here is our firsthand account.|We were assigned room 410 the first night, Friday. The “closet” area was pitch-dark with no light—thankfully, I always travel with a flashlight. The low, squeaky bed was incredibly uncomfortable. The “rainfall” shower only trickled lukewarm water, and the black shower tiles were dangerously slippery—thankfully, I had flip-flops to wear in the shower to prevent a slip or fall. The bath towels were tiny and as rough as sandpaper
Services
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