NAMPA INN AND SUITES

Our room was absolutely dirty. There was brown stuff on the shampoo bottle, dirt on the heater, toilet was dirty both in the bowl and on the seat, dirt on the floor and one of the chairs had all types of stains. One of the nightstand drawers would not close, one of the outlets didn't work, there was no glass plate in the microwave, there were gaps at the bottoms of both the room door and the bathroom door, and the towels were very small, and they did not have trash bags (they used the tiny bags for the ice machine) for the trash cans. One of the housekeepers was VERY loud (almost yelling) on the phone while cleaning the rooms. One of the beds has poles missing to where the bed was sagging. There is NO REFUND. IF AT ALL POSSIBLE, DO NOT STAY HERE!

Overall unclean. There was a fingernail was left on the fridge. Random hairs on the bed. The smell was horrible coming in, but I at least expected it to be a cleaner space. On top of that there was no lock on my door. When I told the lady at the front desk she did call maintenance which took a while to come fix the lock. On top of that there was no microwave in the room when I got there and there were pubes on the toilet seat.

Pillow cases were yellow, blanket full of hair. Stayed on first floor which turned out to be one level down from the lobby, so room felt and smelled like a basement.  Worst part is the noise from people talking in the hallway, loud TV, people walking in room above and all kinds of noises throughout the night.

We are giving 5-stars for the service. (This is not a 5-star hotel, but they don't charge 5-star prices either.) Noreen at the front desk has SMILES for MILES. And the maintenance team wanted our experience to be great. The bed was fine, we slept well. Hot tub was HOT & relaxing. HOT shower with Full pressure. For the prices = it was what we needed & better than expected for older motel/hotel. It's not the Ramada, so if you have those expectations = you will be disappointed. But if you want safe/clean & walk across the street for sodas/snacks & hot convenience food Nampa Inn is your choice.

I don't recommend this hotel to anyone some of the staff is kind friendly and helpful there is a couple of staff that are rude lazy and shouldn't work in customer service at all e night office guy is rude all he did was play on his phone when we were asking questions and then when he answered he sniffed at us with attitude I cannot believe that a hotel would hire somebody that has a face full of tattoos it don't look professional at all the rest of the stuff was great the manager was the sweetest person maintenance guy was very kind and considerate housekeeping was wonderful and the laundry person was very sweet and kind I do not recommend anybody staying there other than the people that were kind considerate and treated us with respect