Holiday Inn Nampa by IHG

Great location, clean room. Comfortable bed. The breakfast was great. The bar in the evening had great service. All the staff members greeted us with a happy smile on their faces. The patio had comfortable chairs to sit and enjoy an evening cocktail.

The location is very convenient right off freeway. Their are multiple resturants within walking distance like In-N-Out Burger. As I walked into the room it was already nice and cool! The room has a lot of space and very clean! Oh my gosh, the sheets, blanket, and pillows were so comfortable. The staff is very friendly and helpful. If you sign up for their rewards program you can take advantage of their late check out of 12:30. The only complaint I have is in regards to their curtains, which allowed too much light in.

They offer room service but you're not allowed to take your breakfast to your room and eat it. My husband had surgery and had to stay in bed and we live 2 hours away from civilization. So I get to spend money I don't get to use, I did donate my 2nd morning breakfast tickets back so that it may at least give someone else a better stay, since I couldn't get a refund on that. $28 bucks for 2 yogurts basically. Where am I? Chicago? Manhatten? So disappointed.

Room was clean and it's a fantastic location. The service is horrible. Needed to change my credit card and was told the system was down. I waited until the next morning to change the credit card that my room is being charged to. Waited around for 15 minutes while the front desk person sat out front smoking cigarettes and playing on her telephone. When she finally managed to come back inside she tells me that the system is still down and she can have someone call me. 2 days later still no telephone call still don't know if the system is up or down couldn't change my credit card or check out online.

Ive stayed here frequently over 3 years,have spent 20k or more and tipp the staff very well. I was just informed my money is no longer good here by general manager. I was informed local are no longer allowed to stay here within a 30 mile radius of hotel.