Mountain Edge Suites at Sunapee, an Ascend Collection Hotel

Had a wonderful stay here. Very conveniently located a 5 min drive to the Sunapee ski resort , this was a warm , efficiently run hotel with all the right conveniences. The staff were super hospitable. The included breakfast hit the spot and the Salt Hill pub and Shanty across the street , made it super easy to grab a quick bite. Also a highlight was taking a short (3 mile) drive to the Blue Canoe for an awesome meal! The hot tub , sauna and two mini pools were ideal to relax after a day on the slopes. Overall an excellent family hotel.

Overall the initial impression was quite good, staff were friendly, approachable, and knowledgeable. Lobby and hallways clean, with a welcoming, New England Lodge feel that was quite appropriate for the setting. The room was generally well appointed. I was surprised at the condition of the window treatments, with large holes and some mechanisms that did not work. Staff advised they were in the process of purchasing new ones. Windows leaked with high winds this stay it was a bit noisy. Bathroom toilet seat was wooden, cracked and chipped, making it unsanitary (also pointed out to staff but not replaced during my stay). There were also an invasion of Asian lady beetles (not Ladybugs but the invasive beetles) that I brought to staff's attention. Some were vacuumed out while we were aw

The location is beautiful, the place is quiet, we took a trip round the lake and enjoyed the scenery. the unit was good with a working fireplace which was the reason we chose this room, but one bedroom was very cold and the heater was very loud. There was another bedroom that saved the stay. It was nice, quiet and cosy. 2 pools with different water temperture and a hot tub made a very great experience. We liked the fact that they had tea and coffee available from noon to 8 pm, it was very much appreciated. The overall food for breakfast could be better. We would like to thank the staff - very knowledgable and polite.

Place was great. Room was big and beds I found to be comfortable. Staff at desk were friendly and informative and met what you needed. | My problem was the old bar/ breakfast room. They closed it at 8. Being with family and friends it would have been nice. The desk did let us stay until 8:10 to watch the end of the patriots. But the breakfast didn’t open until 7:30. No coffee until then. I hope they can add a coffee station outside this room. The K cups don’t cut it in the room

I cannot say enough good things about the General Manager Katerina Tourville. When checking in we had a mix up on our room. She went ABOVE & BEYOND to get us into the room we thought we had booked, the one with an oven. She truly cares about the guests! She saved our Thanksgiving stay and dinner. Thank you again, we truly appreciated all that you did for us :) This was our second time staying here; it is clean, roomy enough for our whole family, has a nice breakfast with lots of options, a pool for the kids and the most helpful, friendliest staff.