MotorCity Casino Hotel

Dissappinted. Room was fine. But not what youd expect for the price! Bathroom floor was gross in corners. Shower had no water pressure. Bedding was stained, black and gray marks all over. pillows were very used and lumpy. No extra blanket(but I didnt ask) and no signs. Anywhere. To tell you where stuff is. Not even a place to actually sit down and eat. Just a food court with 2 things. And the casino was nothing like soaring eagle or little river. Closed in. No windows low low ceilings. And loud. Feels like a basement. Overall if you stay here. Dont expect to do anything other than gamble or be in your room alone. Too bad there wasn't a place to sit or at least windows to outside. Very weird architecture. Oh and no easily accessible bar. Or a spot to sit amd have your drink. Hard to find

There was a distinct smell everywhere we went. The front desk staff was NOT welcoming. Only VIP are now allowed to eat in the steak house limiting food options onsite. However, the manager of the hamburger cafe restaurant was incredible and managing extreme lines with ease. The rooms were dated. The casino was extremely clean and that is why I gave 3 stars.

We stay here every time we attend a Detroit Lions evening game, and this time a Pistons evening game. So in all, I believe this the 5th time we’ve stayed here. However, this is my first time writing a review. We love it. Front desk service is always impeccable. Rooms are spacious and well appointed. The hotel vibe is great of course. We appreciate that a free shuttle is provided whenever there’s a game at Ford Field or Little Caesars Arena. Everything is top notch. My only issue is the carpets aren’t pristine; luckily a complimentary pair of bedroom shoes are provided!

I would never stay at MotorCity Casino Hotel again! My experience was absolutely awful from start to finish. When I brought the condition of my room to the front desk the same day I arrived my concerns were completely dismissed. I was told they “have the best cleaners around,” instead of anyone actually addressing how dirty the room was. The room was clearly not clean or properly maintained and I have photos to prove it. Stains all over the floor, smears of god only knows what all over the walls and furniture. I paid $300 for a single night here. On top of that, the customer service / front desk is incredibly rude both in person and over the phone. Hospitality should be the bare minimum when you work in a hotel and unfortunately that was completely lacking here. If you don’t enjoy worki

very nice hotel. Friendly staff. Nice location. Huge garage with free parking/valet parking/ electric care charging facilities Very cost-effective