Hilton Garden Inn Detroit Downtown

Rooms are good. Nothing spectacular. My room was located right above the dumpsters and I get a wake up call from the trash man every morning at 5a so that kinda sucks. The employees are awesome and very knowledgeable! The location is very centralized and close to a lot of good things to see and eat!

Pros: Room was clean, shower was hot, water pressure was great, location was pretty solid for the cost. Cons: Very noisy within hotel and outside. Cost of Valet was $55. Breakfast seemed very basic was not included in the room rate. Tv didn’t work. Darkening room shades would not go down all the way. Lighting in the bathroom and room overall was horrendous. Overall not the worst hotel I’ve stayed at, but certainly not the best. We stayed on a Saturday night and you could hear most everyone shutting doors and there was very loud music outside from a different business. Not their fault, but very inconvenient when trying to sleep at midnight after a long day.

This has been a great trip. The staff are friendly and helpful! Kaleb with the valet was great. Prompt and friendly. He learned my routine and ensured my car was ready when I was. Justin was just as consistent and professional in the evenings. The front desk staff shared information to help me enjoy my stay during my evenings off. Tory, Kristin, Mike, Madison and more helped make my stay great. Last, but notnleast, the kitchen and restaurant staff were excellent. They were able to accommodate my food allergies and also shared info to make my stay more enjoyable. That included Shuhab, Sheena, Rayna and the chefs, Stephanie and Jermaine. This hotel stay was certainly upgraded by the attitude and service provided by the staff.

This review is long overdue. I am a monthly regular here at HGIDD, and I must say that from my first stay to the present, I have always been treated with the utmost kindness. Everyone always has a smile and is very welcoming. I love how attentive they are to their guests and how they always ask if anything is needed. I am now known by name, and that means a lot, especially since I only come once a month. Those little details always keep me coming back every month. Out of all the hotels in the Downtown area, I will continue to choose this one for my stay. The beds are nice, the TV channels are perfect, and the water pressure is always good. I also want to personally give a thank-you to the front desk staff, Mr. Mike (night staff) and Ms. Jerie (morning staff), for always taking care of me w

Not recommended! They are priced like the Ritz with no pool, no meal discount for diamond members, it costs $55 to park, ontop of their absurd room rates, and they're "smart" on the smart tvs are deactivated! I advise a little travel and stay a little further out. Maybe they'll get the hint when nobody stays.