Hollywood Casino at Greektown

The location is great, you are by the expressway, you can walk to all 3 sports areas , you are 10 minutes from Canada, and you have good places to eat in area. My coffee maker did not work so I called for know one, I did not know it was not daily housekeeping here, it was not any paper or pens in room. The hallway on my floor needed to be vacuumed, trash was there for 2 days. I could have used a microwave.

We booked 4 rooms to celebrate my son’s 21st birthday. The staff was amazing and the rooms were great, however the room was muggy for some reason. Just our room and you could see condensation on the window in January. Also they only had one working elevator for 30 floors, we ended up taking the stairs but we were on the 20th floor which is not want you want to do when you’re on vacation. When we had our luggage and had to use the elevator we would wait 20-30 minutes.

Pros: location is excellent, parking is free Cons: inquired about checking in early around 2pm, was told the room was available but it was a $40 fee. Ok I'll wait till check in time. Come back in at check in time, rooms not ready, had to wait till 5:30pm. Had dinner reservations that we missed out on waiting for room. 0 compensation offered from staff for the inconvenience. So you wanna charge me $40 to check in early but then when the rooms not ready you offer nothing. It should be a two way street. The rooms themselves while nice are clearly being rushed to clean. Dust in vents, garbage left on the floor. Two towels in a room for 3 people and they know there's 3 people in the reservation because you pay a higher occupancy rate for it. I frequent Detroit often and wouldn't stay here a

We had a great time. The room was clean and had everything we needed and then some. The bed was incredibly comfortable and the shower was great. The staff was courteous and helpful. We had a fantastic experience and will be booking another stay again in the future.

Stayed here with a friend a while back for a concert. The room was gross. I took pictures of a broken toilet seat, shower handle, remote didn't work because something sticky was all over it. Topped off with what appeared to be an ejaculate stain on the night stand. I emailed them my pictures and was contacted immediately. Would of preferred a refund but was offered a free room. Months later we reluctantly used the free room for a Wings game. Show up at check in time and had to wait a bit for her to verify if a room was ready that we booked weeks in advance. We get our room keys and head up to see the cleaning lady wasnt finished. The room absolutely reeked of smoke. You cant beat the location but I will never stay again. I will gladly pay more for a positive experience!