Motel 6 College Station, TX - Bryan

Really enjoyed my stay. The staff was friendly and the recently updated building felt clean and inviting. It’s in a good location close to the university, which is perfect for Aggies. Rooms are a bit small but they are well kept. A comfortable, convenient place to stay at a great value overall

When I first walked in I was a little grossed out by the old and dirty looking comforter on the bed. But what was worse were the two roaches I saw. One was on the wall near the bathroom and one ran across the sheets of the bed while I was watching tv. I only stayed here because I was in town for a football game and everywhere else was sold out. I definitely won’t be staying here or another Motel 6 again.

Positive: Location Negative: I asked for a room on ground level was given room on 2nd floor(I have bilateral hip replacements). The 1st room was being worked on, not even ready. So he wants me to walk downstairs to the office to get the key to another room which is again upstairs.

Horrible service staff was very disrespectful Haven't cleaned the room in a week we've asked for 3 days now. Went to front office and got told it's my fault and should learn Spanish due to the maids not knowing ANY english. Because it's the paying customers fault your establishment hired people who don't speak English...went to the office around noon instead of management providing a solution and trying to resolve the issue quickly. Got told they would get to it tomorrow. The maids live on property...so again got off work and came back to dirty room.

beyond rude customer service. When arrived in room there were roaches on the tv, walls and any surface possible. Immediately went to office and asked for a refund, and was told to come back the next day for one. Came back and was told the same thing. Called the next day because I was not longer traveling and back in home state, and was screamed at and told roaches are natural and they they are all un able to do refunds that i will have to catch the manager, after arguing with me, when i asked for his name the front desk worker hung up on me.