Montauk Manor

Staff ignored my food allergies! I attended an all inclusive weekend event. My meals were included in the price-buffet style. Before each meal, the head of food services would announce which dishes contained gluten or milk. They knew I had an allergy to all nuts. I (or my husband) would have to specifically go to the director or chef and ask if there were nuts in any of the food at each meal, they completely ignored my allergen. The cook even delivered specially made plates to someone else at the event with allergies, so I knew the kitchen was allergen aware. I am not sure why they chose to completely ignore the all nut allergy that I have. At one meal they had desserts and I really wanted something sweet, I went up to ask the head of food services host if there was a safe dessert not cont

Our recent stay at the Montauk Manor was seamless. The staff could not have been more accommodating to our needs - from Nora who handled my reservations and my numerous inquiries to Donna and Michelle who ensured our purpose for being there was handled with the utmost care and Chaz, who was incredibly helpful in making sure our room fit our needs. All the boxes were checked for a perfect stay. On top of that, the food at Monte's At The Manor was perfect, too! Thank you to all the staff whose names I may not have gotten. You made our work easy and those who participated completely at ease. Many, many thanks!!!

Positive: Everything starting from the cleanliness, the ladies at the front desk where extremely nice and professional. Negative: ""

Room was dated, no curtains or drapes on windows. So the light came into the room too early. AC goes on and off. One elevator near the front desk was not enough, yes there is another on the side of hotel towards the parking lot.|The shuttle service was very convienient and the drivers were very pleasant.

We had a Wonderful stay at the Manor, our room was lovely as are the staff. Having a shuttle to take you to the local restaurants is an excellent plus. The views from our deluxe loft bedroom were amazing! Stay at the Montauk Manor and thank me later!!