Microtel Inn & Suites by Wyndham Georgetown Delaware Beaches

One of our issues when looking for a hotel was cleanliness, most hotel reviews in this area has issues with dirty rooms and bugs. This hotel was very clean and bug free! The service was quick and easy. They have a feature for you to check yourself in, this way when you arrive you state your name and your room key is ready. They also had this feature when checking out! The location of this hotel was amazing! Wawa, restaurants, Dunkin, Walmart and many other stores close by. My fiancée and I were very pleased with this hotel and will be returning!

Very clean. Breakfast was decent. Location is convenient. Beds were mediocre at best. Rough night sleeping and very stiff this morning. Would not stay here again because of the beds. Could feel every spring.

The staff were super accommodating. Manager got us Top Floor suite after I was unsuccessful with that through *******. All of the hotel staff were friendly and knowledgeable. Breakfast was perfect for us. Parking was great. Location is near anything you’d need. Free HBO and place did not smell of smoke. Probably about ready for new mattresses, at least in suite we were in and lavatory is kind of low. Perfect height if you’re 5’ tall though.

I asked the General Manager Lisa before I left to put cash on my debit card if I would still get my points/ free night for staying 2 nights before I go out to put money on my Card or would I need to pay for the room without my points to get the free night and the GM Lisa told me I can use my points plus cash and still get my free night then when I came back in to check in she said I couldn't get my free night because I used my points. That is a wyndham/employee fault and I want to be compensated for my free night. And I have been transferred twice to Wyndham rewards department and it is not sending me to the department just back to the main line. I paid for a night as well the night of the 30th at the hotel. The rewards member department didn't say I had to book online to earn my free nigh

The General Manager Lisa was awful and lied consistently more than 3 times. She stressed me out I basically live out of hotels for work she had me run around she did not accurately explain the points system so I lost my free night she did not accurately explain the security deposit. Hallie and Sarah were a blessing though. Sarah is SUPER sweet down to earth and God fearing, generous, kind, helpful. Sarah went above and beyond for me. If it wasn't for Sarah I would have left way sooner. Sarah at least made my stay somewhat better. You can't even call corporate to report issues they don't exist they just transfer you back to the main line. They said they would transfer me to a different department and it got switched back to the main line so went I pressed 0 again he said he was transferring