Metropolitan Inn
Salt Lake City, UT · Hotel
- Address
- Metropolitan Inn, 524 S W Temple St, Salt Lake City, UT 84101
- Website
- rapidhotels.com/MetropolitanInn
Metropolitan Inn is a hotel located in Salt Lake City, UT. It is one of 125 hotels listed in Salt Lake City. Its 3.0-star rating is slightly below the Salt Lake City city average of 4.0 stars. There are 10 photos associated with this location.
Customer Reviews
We felt very mislead by the room and the pictures that were shown in Expedia. My husband and I were looking for a Valentines night getaway to enjoy a safe, local bar crawl. None of the pictures shown to us when we booked our stay reflected what our room actually looked like. The room itself felt unsettling with stains on the furniture and a layer of dirt on the floor. we felt very unsafe. Our air conditioning made a loud and obnoxious hum until we unplugged it. The elevator felt as if it was going to break any second, even going up or down a single floor. The faucet in the bathroom was leaking and also would not drain down the sink. When we left about 10 minutes after checking in, I gave the key card back to the employee at the check out, he did not ask us why, try to fix it, or offer us
Not happy with this place at all! They charged a $100 deposit, which was a surprise . The first room they gave me was at the very end of an upstairs hallway, next to the stairwell. There were no working lights in that part of the hallway, and on either side of the door, were huge empty spaces that were pitch black. Scary for a solo woman traveling. I didn’t even go in. I asked for another room, which they switched with no hassle. This room had light switches that didn’t work, I found the bedside lamps and discovered that this room was hugely in need of updating. This was not one of the remodeled rooms on the website. Paint was peeling, holes in doors, missing lightbulbs. Bathroom was clean, but very shabby, holes and peeling paint. When I first entered the bathroom , there was
Calling the Metropolitan Inn a “hotel” is generous. From the moment I arrived, it was clear this place has given up on even the most basic standards of cleanliness, comfort, or customer service. The room was dirty in ways that suggested it hadn’t been properly cleaned in a long time—sticky surfaces, questionable linens, and a general smell that no amount of air freshener could hide. The furniture looked worn out and neglected, and everything felt run-down, like maintenance is an afterthought rather than a priority. Noise was constant, both from outside and within the building, making sleep nearly impossible. The walls might as well be made of paper. Safety and comfort were clearly not concerns here. Staff were indifferent at best and dismissive at worst. Any issues raised were met with
The plumbing had some small issues in my room. On the site i registered on said there was free breakfast but there was no break fast. This Inn is dated but the remaining del and upgrades has made a very good stay. The room was clean but the tub was stopped up. The guy working at the front desk Nick is very nice and customer friendly. My 100 dollar deposit was returned with no issues. The parking was good and no one bothered my car. I’m good
Positive: Price of $--- because I am homeless. Location because I'm homeless. Housekeeping and the front desk. Thank you. The water was clogged. Negative: A lot of homeless people and crime in the area. I was nervous about getting robbed or attacked by people high on drugs or drunk.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.