MainStay Suites Williamsburg Historic Area

The kitchen is pretty much useless. My room had one frying pan, a serving spoon, 2 forks, and several butter knives. The room is clean and spacious, but I feel kind of ripped off considering I could have saved money on a regular room and ordered out. Now I have to order out anyway bc it's cheaper than buying a cook set for four days. Also the indoor pool is closed for renovations, which I was never notified of until I asked at check in.

I will start with the good things,. It was a quiet area and I felt safe. The bed was comfy. The staff was very polite and friendly and they upgraded me to a bigger room to get me in early since I was traveling alone. However: The room was so dirt!!! Bad smell in the hall and when I opened my door, a mix of smoke and dog odor. I walked across the carpet with white socks just to go to the bathroom and back to the bed and my socks were black, I could feel them sticking to the carpet. There was paint chips that had been scrapped off the door frame in the bathroom behind the door on the floor. The shelves under the sink looked like they had not been cleaned in a long time, just dusted off but not actually clean. Plugs on the lamp didn't work, the wall plug was falling out of the hole. TV didn

Room we stayed in was definitely dated,but was clean,smelled good and no bugs!! Bed was comfortable bathroom was clean. Our best experience was the staff,everyone we met and talked with was amazing even though they were working Christmas Eve and Christmas Day.

First off, this is a very convenient location that sits in the heart of historic Williamsburg, VA, and just around the corner from the Jamestown Settlement. Drive three minutes and you will find yourself in William and Mary's campus with plenty to do for young adults. I am a native local, so I can take for granted the amenities that this area provides (Historic Sites, Busch Gardens, Water Country USA, multiple beaches, and much, much more.||The hotel itself is in overall good condition with clean rooms, kitchens, and common areas. The bathroom includes a full tub/shower, along with a decent-sized vanity/sink area as you walk out of the main bathroom area. The kitchen is a full kitchen that includes a sink with a disposal, dishwasher, lots of cabinets, a dual cook-top area, microwave, coffe

My room was filthy, dirty and full of roaches. The bedding was stained. Nothing in that room had been wiped down. Dried food stains in microwave. Feces on the wall in the bathroom. When I made my reservation, I was told by the hotel I could stay for 60 days before having to check out. However, Lisa, one of the front desk managers gave me 4 days notice to check out on my 27th day. I kept my room clean with my own cleaning supplies and spent $50 on roach treatment. They charged me a cleaning fee upon check out. The dishwasher door and silverware drawer were both broken. I asked for maintenence 3 times. Never saw a maintenance person until my third to last dsy wĥen my toilet broke. I actually had to make a temporary repsir to the toilet as there is no night maintenence. The entire building sm