Los Reyes Family Park

Renters /Buyers be aware ! This place is NOT a trustworthy company! It is facing several lawsuits and is currently under investigation with the BBB and the EEOC. Their lease agreements/rent to own program is a fraud. They offer a well put together contract that is ment to tie consumers into a 8-12 year contract on a mh with hopes of one day becoming owners. They have you sign a lot lease agreement that renews every year with a 50.00-150.00 monthly increase . This does not include their Rules and Regulations Fees , Lawn Care Fees etc. that range anywhere from 45.00-500.00 a month. They offer no incentives to being a loyal tenant. This company abuses their elderly tenants whom most live on fixed income . They do not invest money into their properties leaving tenants to face problems with fa

I’ve been to the office multiple times for different problems. Went in a couple months ago regarding a late charge that was supposed to be removed. Charge was because they had billed me incorrectly the first two months so out of nowhere I get it charged all at once. They told me they would allow me to pay it if in payments without getting late fees and never gave me a timeline however I was able to pay it off by the following month around the 10th. So I argued the late fee and they did nothing to help me. When it was initially their fault for billing me incorrectly. They were going to set up a meeting with the property manager which 3 months later I’m still waiting for a follow up on that situation. Still haven’t met with property manager. This time they cut my lawn without giving a proper

I’ve been living here for almost a year now (7 months) so far my water has stopped a total of 4 times , every time I reach out w/ questions they say they’ll call me back with an answer and never do they have 3 people working in office .. yet never seem to call back. The ROACHES .. when I first moved in there was some I reached out about it never got answer till a month later then they charged me a 50$ fee for extermination somehow even more came out. I would say the only good thing is the rent amount...

I'm Still living in this location and the maintenance sucks they wanna charge you 80$ to cut grass that is maybe 10ft of patches, plus the roaches here are crazy, I had to seal up the holes they had under the stove, fridge sinks it was to the point I can see the floor under my trailer, plus they turn off the water whenever they want so like today I was in the shower an the water turns off I had to use my bottle waters to finish showering an they always have the same excuse oh theres a emergency that a pipe was damaged but thats everytime. I been broken into as well. Also some of my light switches don't work since the very beginning and when they came out they said they needed new switches that's been over a year already and still haven't gotten it fixed. Can't move since expensive to find

Office manager was very understanding. Very professional! She took her time with me and showed me the homes. Good job Janie and thank you for everything! We are happy doing business with you! 😊