Inn at The Colonnade Baltimore - a DoubleTree by Hilton Hotel

I had a great stay at The Inn at the Colonnade in Baltimore, but what truly made the experience memorable was the outstanding service from Sandra at the front desk. From the moment I checked in, she greeted me warmly and made me feel genuinely welcomed. She took the time to recommend local restaurants and unique things to do that would give me the true Baltimore experience, beyond the typical tourist spots, which I really appreciated. On the day of checkout, I had some hours to spare before leaving the city, and Sandra went above and beyond by offering to hold my bags so I could explore without worrying. That small gesture made a big difference in my trip and showed how much she cares about guests. Sandra’s kindness, professionalism, and willingness to help were exceptional. She truly re

The hotel is located right across the stree from Johns Hopkins, so the neighborhood is quite nice. The walls are way to thin, so if you are a light sleeper, maybe consider that. The room we had was quite big (277) with a living room, dining area with a microwave and a fridge, main bedroom and bathroom, and a balcony. Our bathroom had a tub (very old fashioned). As with the Hilton hotels we have stayed at, everything was perfectly clean, very friendly staff (front desk, housekeeping and restaurant). The sofabed in our room could be replaced (I slept on it 4 nights). Self parking is not included so take that into account.

Positive: Great location near Baltimore Museum of Art and John?s Hopkins. Negative: Oddly empty lobby, seems set up for events and conferences rather than guests.No coffee in room and TV had no signal. Bathroom very small.

I will say, the staff was very nice. There were a few things that were unsatisfactory. In one of the rooms, the toilet ran unless you took the lid off and fixed the float. The exhaust fan didn’t work in another. Then, in another room there was no hot water. Also, there was no lunch availability in the hotel. Vending machines out of order or empty. And to top it off, at 7 am, a male guest on the third floor was naked & running down the hall pounding on doors and he had a knife scratching the room doors. Scared my MIL to death. I believe he was arrested. Thank God we don’t need to stay in the city of Baltimore again. But the staff was very nice and the hotel was clean. So…B’more careful out there! lol

I'm currently spending my last night here while I write this and I absolutely love this place. From the moment I checked in, everyone has been so nice and helpful whether that was the front desk or the cleaning people. My room is awesome with lots of space, a king-sized bed, a desk, and lots of flat surfaces which is great because I always manage to put my stuff literally everywhere. It's right next to JHU which is precisely why I'm here and while it may seem a little far from "downtown," it's really not.