Hyatt Regency Times Square

We arrived on the 18th to be greeted by the lovely Victoria on reception. She gave us a free upgrade to our delight. The hotel is immaculate. The best location as a 2 minute walk from Times Square. We were on the 42nd Floor and our view was spectacular. We were then stranded in NY for 4 more nights due to the blizzard, and staff kept us on the same room, and even found us cheaper rates on trip advisor. Breakfast was basic but we enjoyrd the Bagels and pancakes. Really great hotel and will be back.

Stay the second weekend in December. Other than having a bit of a hard time finding the entrance, we had a great experience. We had a King room on a very high floor with a river view. Check in was great. We were treated like royalty. Everyone was so friendly and helpful. Our room was huge with a king bed and a lounging couch (and this was a regular king room). The bathroom was also huge. The room was immaculate! Unlike other hotels were have stayed in near Times Square, once you entered the property, it was peaceful and quiet. We did not hear any street noise at all in our room. We came across housekeeping and maintenance in the hallways at one point of another during our stay and they were all unbelievable nice as well. They had just opened a restaurant that was attached to th

The rooms are a little dated but I guess that’s to be expected. It was about $2100 for 6 nights which was expensive compared to staying at the Hotel Edison for the same amount of time for $1500 and they also had free breakfast. The Hyatt does not however they do have breakfast that you can pay for at the bar. The bar area is very nice. We arrived at the hotel very late the first night (2:15am) and the computers were down so we didn’t officially check in until hours later. The two queen beds room was quite small. There were 3 of us and there was not enough drawer or closet space for all of us. There was a big spill stain on the wall and there was SO much hair left in the shower and in the floor of the bathroom. We informed Victoria at the front desk the next morning and she was WONDERFUL!!

I had an amazing stay at this hotel! The staff was incredibly friendly and attentive, making me feel welcome from the moment I arrived. The rooms were clean, spacious, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to major attractions and restaurants. I especially loved the breakfast—fresh, delicious, and with plenty of options. I highly recommend this hotel to anyone visiting the area and will definitely stay here again!"

Positive: The location of tge property, the cleanliness and the fact that the room was available prior to 3pm Negative: Not enough towels, no additional toilet paper or shower soap. However, they were accommodating when I called the front desk