Hyatt House Chicago / Oak Brook

I had an amazing stay at this hotel! Everything was incredibly clean and well-maintained from the moment we walked in. The room was spotless, fresh, and very comfortable. Housekeeping did a wonderful job each day — they made the bed beautifully and even folded my pajamas, which was such a thoughtful touch. It really made us feel cared for and welcomed. The staff was friendly and attentive, and the overall atmosphere was relaxing and inviting. Lariya was amazing and so kind. I would absolutely stay here again and highly recommend it to anyone looking for a clean, comfortable, and well-run hotel.

Rooms were clean and staff was very attentive and helpful. Hallways were quiet at night. My kids had a lot of fun playing in the pool and husband said the gym looked well equipped, although we didn’t stay long enough for him to get use of it. The breakfast bar was kept well stocked, when eggs ran out a kitchen staff immediately came out to replenish the hot plate with new fresh eggs. Would definitely recommend staying at the hyatt house oak brook.

Positive: Location Negative: They lost power and when asked why they gave an attitude with no apology. I also asked for towels, which I never got.

Recently stated here for a week for a work trip. The service was incredibly friendly and efficient. I was greeted every single time I walked in and out. Check in was simple. I really liked the room set up and the ability to sit in a "living room" without feeling like I was living out of a bed for the week. The way the TV swivels between the two areas is clever. Good linens and towels. Only small complaints are that the mattress needs replacing and the hot water in the shower gets just barely hot enough. The hotel is in a great location. Very convenient to highways, and very close to lots of excellent food and shopping.

My brother and I and our cousin went to the bar after our mother’s funeral /repass to have a shot in memories of her . Star was simply amazing as I hadn’t had a drink in the longest time and didn’t know what to order. She had a great suggestion, and the drink was amazing.my first time having a whiskey sour. great conversation and just the ambience of her at the bar was what I needed after that day. I thank you all for having her on staff as that’s what we needed to end our night..