Hyatt Centric Midtown 5th Avenue New York

I went on a short birthday trip with my friends this past weekend from Friday through Sunday to NYC for my bucket list. When we arrived at the hotel we were greeted by Ronny and the plan was originally to stow our belongings while we waited for our room to be ready and go out and explore. When Ronny found out that it was for my birthday he let us check in early and gave us a voucher for the restaurant in the hotel. I had never heard of such a wonderful service before! When we went out and came back we were greeted by Leo and he asked how our trip was going and was so friendly and he made sure that I got a credit for room service fee in case we wanted to order in for lunch or dinner. They were both really nice and the room was lovely and quiet and the bathroom had top tier lighting for ma

The hotel is clean, relatively new and modern. It honestly just does the job if all you need to do is have a safe and comfortable place to sleep. The beds are just okay and the rooms are small. Note that they charge a resort fee which I don’t understand how and why given the barebones nature of this hotel.

We stayed at this hotel 02/05-02/08 to celebrate my sisters birthday. I made a comment when reserving that I would like to have my sisters room on the same floor as me because we were celebrating for her bday. I have never made a request before and this hotel went above and beyond with my expectations. We arrived earlier in the day and we were able to store our luggage to explore the city while we waited for our room. The check in person made a note of my comment, asked me if I would like for them to decorate my sisters room ( I had already brought my own decorations) and she even made sure to leave my sister a gift bag with a card. I had never experienced an interaction where a hotel went above and beyond at making sure our accommodations were met. I really felt appreciated. The rooms wer

I love the Hyatt Centric 5th Ave. I’ve stayed twice now for business trips, and both visits were genuinely lovely. The front desk team was efficient and professional, and they proactively offered my Hyatt Discoverist late checkout without me needing to ask - always appreciated. The room was comfortable and thoughtfully appointed. The bed was very comfortable, the shower was excellent, and the blackout curtains made the room wonderfully dark and quiet at night. The smaller floor footprint means fewer rooms and noticeably less noise, which was a huge plus after busy workdays in Midtown. Elevators were fast, and online checkout was seamless, so I was able to skip the front desk entirely. A real little gem in the heart of Midtown - I’ll absolutely be back.

The staffs at check-in were extremely helpful and responsive. Fantastic breakfast and services at the restaurant too! Location is perfect. This is among the best hotel I have stayed in NYC!