Hotel Peppertree Bend, BW Premier Collection

I have stayed at a lot of hotels and I consider myself particular on the quality of things. This hotel checked all of my boxes. It was incredibly clean, smelled great, had comfortable beds and the location was wonderful. The staff was all so friendly, especially the woman in charge of breakfast. Front desk was super helpful and accommodating. The breakfast was delicious and fresh. Pool and hot tub was clean. My family of seven stayed for 3 nights and we will definitely be back, especially at this reasonable price point!

Positive: Friendly staff, clean and bright room and late check out 12noon. Would stay again Negative: Breakfast was only served until 9am. We had a show the night before until 12am. It would be nice to extend Breakfast until 10am

Be careful here. This hotel doesn't salt their sidewalks to make sure their guests are safe. I fell and no one even cares. They just argued with me that there were signs and salt. I took a video and pictures to prove there was no salt or any signs. My husband tried all day to talk with the manager but she dismissed him by saying she needed to talk to her boss and she would call back. Never heard from her. Breakfast is advertised 6am-930am. We walked down at 6, we were told it would be a few more minutes. Walked down 3 more times before it was ready at 7am. They allow for trash and dirty towels to be set outside the room. When we arrived at 5pm, the room across from us had a bag of diapers outside their door. It wasn't picked up until 10am the next morning. The morning we departed, there we

We absolutely loved the Peppermill! It was our first trip to Reno and we were so happily surprised. The staff was so kind and caring, the rooms were large and clean, the casino was beautiful, spacious and energetic. Overall, it is a lovely four day visit and we can’t wait to go back again! highly recommend! 🤗☀️

I used to love staying here and recorded it to all my coworkers as we travel often. This time I’m sad to say I can no longer recommend and will not stay again most likely. They used to have local haven bagels and stumptown coffee which were incredible and the main factor in staying here. They now have the average run of the mill prepackaged muffins, high fructose corn syrup imitation maple syrup for pancakes, powdered eggs, and soggy potato’s. Super disappointed to see. I would consider staying again if they make these changes back to supporting local businesses and providing adequate non GMO food options. The room- Clean rooms. I discovered while already in the shower that housekeeping had not filled either my shampoo or conditioner after the last guest checked out and there was none to b