Hotel O Colonial Inn Brownsville Tx

Overall just a really bad experience, but you get what you pay for. During my stay, I was greeted by a young kid who looked like he didn't want to be there, but I understand. The hotel lobby was hot because I don't think the building has centralized air cooling. You need to pay for parking on the city streets, I did not know this until I asked the hotel clerk. The elevators don't work, so expect to carry your luggage up the stairs. The room I was in needed a ton of work. I mean how hard is it to replace the broken fallen out outlet covers with new ones? The baseboards were broken. You gotta pay a $20 just for the TV remote. You only get one key and if you lose it you need to pay for a new one. The worst part was that I had a neighbor who was just blasting music all night when I had work at

I'm a veteran and this place felt right at home. They treat you like family and made me feel so welcome. This place is amazing and the staff is so respectful. This will be my go-to from now on.

As soon as I lay down, I started feeling itchy, bed bugs. The sheets were dirty. I should have paid better attention. I walked out immediately. And the doors did not have locks. Homeless people outside the place was just dirty.

The room doors don't close. Exposed wall sockets. Lights in bathroom are missing with wires exposed. Windows broken and held together with tape. Worst of it is they refused to give a refund. I am contesting the charge on my credit card. Don't book here!!!

Got here minus one and got upgraded to a single king with no issues! Great service, amazing older historical hotel, they make you feel right at home and go above and beyond any holiday inn or Hilton I've ever been to!