Hotel Giraffe by Library Hotel Collection

The property was in a superb location. It felt safe at every time of day/night and it is very near to KTown and even Time Square. I walked everywhere when we stayed here and it was the perfect central location to just about everywhere. The property itself was clean and the room was phenomenal. We even had a balcony which was a welcome surprise! All the staff were super kind, but there was a gentleman that I saw regularly that was always so nice and we would regularly chat. It was like seeing an old friend and he single-handedly made my time here feel even more comfortable and welcoming. I believe his name was Chris or Christian (he had glasses and a mustache and would work the night shift a lot, he has a pet cat that we talked about). Overall, I'd definitely stay again. The staff were acco

We stayed at Hotel Giraffe in a Classic King Suite and appreciated how spacious and comfortable the room was. The layout worked very well for us, and having that extra space in New York is always a plus. The hotel has a warm, boutique feel and the location is excellent. It’s in a great area that feels lively yet comfortable. That said, service lacked a bit of warmth. especially considering the room rate. Breakfast was included but felt quite basic relative to the price point. With the rates charged, there is room to elevate both the breakfast experience and overall service polish. Overall, it’s a comfortable stay in a fantastic location, but there is potential to enhance the service details to better match the pricing.

A wonderful hotel, friendly welcome and service. We had booked a room with disabled access which was the best price available for the size that we wanted, well before we went we received a call that if we didn’t need the disabled access they were willing to upgrade us to a bigger room, great!|The directions given to emphasised the entrance is on East 26th Street not Park Avenue, it was these details that showed the start of our stay was going to be great. The doorman met our transfer car, check in was quick. Our room was spacious on the 9th floor overlooking Park Avenue.|The hotel as a very comfy lobby, a small discreet reception desk, but lots of sofas, chair and tables. There are tea and coffee making facilities with snacks available all day, so great to be able to have a cup of tea and

Positive: Buffet The people the size of our room Negative: needs more light

This is an expensive hotel even by NYC standards, but it's now our favorite because it's quiet, convenient, and we never have any headaches. The parking is hassle-free, the help is great, and we really like the room we usually get (we ask for it specifically). The common area adjacent to the lobby is very comfortable as well.