Homewood Suites by Hilton Williamsburg

Positive: The staff was amazing and the location was perfect for us Negative: We stayed in a 1 BR Suite (2 QB - 1 Sofa Bed) The Beds were fine but my teenage son stayed on the sofa bed and the mattress was dirty and extremely thin/old so it made for a hard night of sleep for him

Amazing customer service!!! My boyfriend checked us into the hotel and Kijana helped him out, while also upgrading our room. This made the trip start off on such a positive note as the upgrade was much appreciated for our trip. Got upstairs, and the room was perfect! We will definitely be back. Thank you Kijana!!

Stayed October 19th through Oct 24th 2025. Had a 2 bedroom suite and it was clean, great size. |The staff was extremely good and responsive to our needs. Special Thanks to Frida and Stacy. The Manager is wonderful. We had pets with us and the Room Attendants were great in getting us any clean linens needed. |Location to restaurants and the Colonial area were good and a nice relaxing time perfect for vacation.Breakfast area was large and well attended. |The only 2 negative's were the cable had a disappointing selection, mostly sports and news. The tiled area in the kitchenette and bathroom needed a good Swiffer mop cleaning. |If more than 5 stars could be rated- I would give it much higher. Would strongly recommend this Hotel to friends and relatives with no hesitation.

Staff was very friendly over the phone and worked with us to get our reservation changed because of a last minute sickness in the family. We were then able to reserve a room for another day. They made the process extremely simple and were very gracious in allowing us to work out our stay. I highly recommend this hotel and the staff that work there.

Good hotel. Prices were reasonable for Williamsburg. Room was comfortable, spacious, and very clean. Breakfast selection was great, large amount of options and even vegetarian selections. Rooms were slightly noisy at night, but this could have been due to weekend traffic.