Homewood Suites by Hilton Cincinnati-Downtown

Nicely renovated Hotel(S) The lobby and building is shared by Homewood Suites and Hampton Inn. Same chain same hotel. but not sure why or the difference. We only stayed the one night. If you are a light sleeper I recommend a room away from the elevator lobby or adjoining walls. Otherwise the rooms were recently redecorated. Big windows and lots of lighting. The breakfast was typical Hilton chain fare. But get in early or you will miss out on freshness. The room we had did not offer any views other than a bricked wall across a dingy courtyard... I don't think the views were any better on the street side.

Great Stay at the Homewood Suites! Located in the middle of downtown Cincinnati. Everything was in walking distance which was so nice. I’d Recommend using valet parking. The elevators in the public garage next door are down. I had to carry my luggage down 3 flights of stairs. Luckily I was greeted by valet at the front. They checked me in to valet and even helped me with my luggage to my room! Definitely a blessing.

Positive: The charm Negative: Are room did not have a garbage can exept the one in the bath room. No big deal really.

The management and customer service at this property are not helpful and they continue to ignore me when I attempt to resolve an issue. I valet parked with this property during my stay. The valet parking charge of $42 was billed to the room and I paid Hilton directly for this charge. The valet company parked my car in the nearby parking garage and the car incurred a fine of over $100 from the parking garage that I had to pay to avoid further fines/fees. I have shared all information (garage invoices, copy of payment, etc.) with Hilton - both the property and the Hilton Honors customer service. Hilton continues to pass me off to the valet company who passes me off to the parking garage and nothing has been resolved after 5 months of dealing with this. Hilton, both the property and Hilton Cu

SAVE YOUR MONEY AND GO ELSEWHERE!!! …. So.. where should i start? the building is old, smelly and just old, they spent more money on the lobby than the rooms… You check in on the 2nd floor… valet is $42 a day.. just park in the parking garage it was $31.50 for an entire day.. on the weekends would be your best bet parking on the street is FREE .. in the garbage the service elevator don’t work so be prepared to walk down steps with your luggage…. I don’t recommend the hotel at all.. the 7th floor smelled like literal poo… No rooms have showers unless it’s an accessible room. the house keepers aren’t friendly. the break is ok. very basic.. it’s a terrible location.. there’s no place for you to unload your stuff… Terrible. won’t be back for sure.. this hotel is way below hiltons standards.. t