21c Museum Hotel Cincinnati

First time staying at this location. We were really impressed with the speed of valet & check in, the gorgeous art galleries, and the overall vibe of the building. The room was spacious, bed was okay (definitely bring your own pillow), the views were good, and location was fantastic for where we wanted to be downtown. The reason for a 3 star is due to the smell of the building (it smelled like a nursing home??), & the mold & broken tile along the bottom of the shower, and the very dirty windows and carpet. I think our room truly needs a deep clean and the mold deeply cleaned and tile repaired. I respectfully mentioned it at check-out and was asked if they could do anything for us. I declined, because honestly just clean it better for the next people. But appreciate being asked. We did o

Overall we had a wonderful time here! It was our first time staying at a 21c hotel, so it was a very unique and quirky experience. We loved the penguins and the incredible art gallery! We were a bit surprised to find that there was no mini fridge in the room, which was disappointing considering how many other amenities they had. The showers were INCREDIBLE and the water pressure was perfect! We headed to the spa for a massage as well, which was lovely. The valet was very prompt. There are other places for parking but they are definitely farther away.

Stayed through Amex Hotel Collection program. Received great upgrade into a comfortable suite. Breakfast voucher came in form of $60 each day which was more than sufficient at the Metropol restaurant. We used the $100 credit towards the valet parking ($40/day). Art gallery was very cool and high quality. Rooms were comfortable though the pressure in the shower was on the weaker side. Great location downtown, very walkable area.

I really want to love this hotel but it did feel underwhelming for our valentine stay. The bar is very small so if there isn't anywhere to sit down it is hard to order a drink without feeling like an inconvenience. The shut down all the food by 10pm which felt pretty early for a sold out Friday night. We ordered breakfast an hour before check out and it never showed up. The front desk was very very kind to us and tried to compensate for the underwhelming experience it was for the price we paid for a suite and we do appreciate the effort. We usually always stay at Hotel Covington but I really wanted a bath tub so we came here instead. I also didn't notice that the room was without mini fridge until we came back from dinner with leftovers that we couldn't keep. I do think this is a decent ho

This hotel was much better than expected. The staffing were all wonderful, our room was nice and comfortable, and the restaurant was fantastic! The art galleries was also quite amazing and excellently curated.