Home2 Suites by Hilton Scottsdale Old Town

Not a well maintained hotel. We arrived to find the celing leaking from some water or plumbing issue. The area was taped off with yellow tape in the lobby. The bed looked like it was already slept in. This is an outdated hotel that is not consumer friendly. The bathroom light switch and sink are located directly behind the bathroom door. I cold not open the door while shaving . No fan in the bathroom. The toilet was stopped up. The bathroom is set up for inconvenience. The AC was not working. The service man that came to the room said "The wall AC dial was not in use and the wiring was not working". These were his words. The lights next to the bed were not working.The old floor AC was how we had to turn on the AC and it was super loud when starting and stopping. If you need a

Stayed here in December 2025. The woman at the front desk was very friendly when we arrived but others were not that friendly at all. No eye contact as you walked past to exit the building. They may have been annoyed with the noisy children who were enjoying the pool. Who knows? The building is a refurbished ex Holiday Inn. Good job overall and very clean BUT the door in the bathroom hits the toilet so you need to step inside and close the door to get to the sink and turn the light on. Not very practical. Why they didn't go with the doors that slide into the walls I don't know! Totally annoyed when I received my bill and saw a daily "parking - maintenance upkeep of parking lot" for $3.87 plus a "parking tax" for 31 cents. OK, it's not the end of the world but seriously folks, whoever is r

I found black hairs in the bed & on the towels . The staff at breakfast were not happy & it took them forever to replenish the food . They also did not understand English too well . I would not recommend having breakfast here . Denny’s is close by .

Got in about 10pm. Check in was fine. Attendant said they knew nothing about local restaurants and had no recommendations but gave us a two page print out. Lobby was a mess due to a leak coming from ceiling into lobby. Got to our room. Zero design used to make this space feel intentionally planned. No art on walls. Sheets made of some quick dry no wrinkle synthetic yet bed fitted sheet was so wrinkled and creased with areas of light discoloration felt like sheets were not clean. Plenty of hooks to hang personal items. Ac/heat noisy on and off all night. Moved to a new room in the morning after terrible night sleep. Tried to open window to get some fresh air. Window frame was coming off window and could not close. Attendant argued with my husband when he said that toilet was clogged and bat

Location was great, rooms were spacious. If you like a firm mattress, this was the place to stay. Rooms has a small kitchen sink and a decent sized fridge plus dishwasher. Showers had a low stop in with a safety bar for entering and exiting.