Home2 Suites by Hilton Fayetteville North

Review: Great Service, but Room Prep and Breakfast Need Improvement Rating: 3/5 Overall, my stay was a bit of a mixed bag. On the positive side, the room was spotlessly clean, which I really appreciated. However, we ran into several issues with the basic amenities. When we arrived, there was only half a roll of toilet paper, no shampoo at all, and not enough towels for our group. The Staff: The staff truly saved the experience. I spoke with a young man at the front desk who was incredibly nice and immediately provided toilet paper. Later, another gentleman helped us out by bringing the shampoo and extra towels we needed. They were very professional and helpful. The Downside: The biggest disappointment was the breakfast. Most of the hot food was served cold. Additionally, the sugar-free, 0-

I recently stayed at the Home2 Suites by Hilton in Fayetteville, NC, and was truly impressed by the pride every member of the staff takes in their hotel. When people care about where they work, it shows, and here, it showed in every detail. During my 3 day stay, I had the pleasure of meeting a housekeeper named Sheerie, who went above and beyond. Although my room wasn’t scheduled for service that day, she gladly took care of it and did so with such a cheerful attitude. She also took the time to share stories about Fayetteville and recommend places to visit in the area. Sheerie even told me about the history of the property, explaining that this location was the very first Home2 Suites in the Hilton brand. Her warmth and pride made me feel like part of the family and gave me a true unders

Hotel was so nice and the staff was friendly. We were in town for one night and will be staying again when we come in to see family.

Excellent stay at Home2 Suites by Hilton Fayetteville North. The staff was friendly, professional, and welcoming throughout my visit. The hotel has a small but well-equipped gym, a relaxing pool on the first floor, and complimentary coffee available all day. Breakfast (8–11 a.m.) offers plenty of options and was a great way to start the morning. The location is very convenient—close to Fort Liberty, Cross Creek Mall, and great local restaurants like Luigi’s Italian Chophouse and Circa 1800. I truly enjoyed my stay and would absolutely recommend this hotel. Would gladly stay here again.

No luggage carts, took 1 hour of waiting. Appears to be only 2 luggage carts for four story building. In person at 9:25am, I asked the front desk for bathing gel and wash cloths, as none was in the dispenser in the shower. And the suite room only came with 2 wash clothes (for 4 people). No one showed. We called and asked housekeeping, at 11am. No one showed. We then went back to the front desk, to retrieve them, at 11:30am. Additionally: We went to breakfast between 9:25-9:30, no waffle mix, no sausage, no French toast, no fresh fruit, (others had these food items on their plate) Also, please note that several families came down, after mine, disappointed at the limited items. 3 out of 4 juice drinks were broken on the machine. Only the yucky enhance water was available. To add: Why can’t