Home2 Suites by Hilton Atlanta Airport West

I had a last minute trip to Atlanta, and my flight kept getting delayed. I didnt arrive until the next morning and was worried my reservation would be cancelled. They were prepared and very accommodating, the staff were very friendly, and all my meetings went very smoothly thanks to the hotel staff's wonderful service and attention. Definitely plan to make this my hotel of choice in Atlanta

Please do your research on this property before basing your decision on the overall rating. While it may appear low, look at the last 12 months before writing it off. You may find other options in the Atlanta Airport West area with a higher score, but their reviews over the last year aren't so good. This property has been under new management for about a year and doing an excellent job of bringing it up to high standards. I can't compliment the friendliness and helpfulness of all staff enough! From the front desk folks, to the breakfast attendant, to housekeeping are were kind and professional. Our room was clean and stocked as it should have been. The property always felt safe and offers a very useful shuttle service for local attractions. We enjoyed the breakfast options, especially the

This hotel is conveniently located in a quiet, secure area near the Atlanta airport; it’s close to lots of dining and shopping, and even a nice grocery store and a cinema. It’s a short drive from Main Street in College Park, where there is a stretch of really nice restaurants. The room we had was clean and well laid out, and we parked in the spacious, free parking lot right where we could see our car from our room. |The only complaint I have with the hotel is that THE WALLS ARE TOO THIN. If you’re lucky and your neighbors are relatively quiet and respectful, then you’ll be fine here. If you get someone next to you who carries on extended conversations using their outside voice, and blares their television all night, then you’re going to have an issue. Decide for yourself if you wan to risk

Positive: Management is responsive and will promptly address any issues you raise. Negative: There is a police camera in the parking lot The hallway consistently smelled like weed. The breakfast was not well maintained. The chair in the room was visibly worn. The main door to the room appeared to have been forced open at some point.

May I PLEASE HAVE YOUR ATTENTION when I tell you out of all my years of traveling,I've never encountered where. Entire staff was amazing!!! upon my arrival. I ran into I now know as miss V. She was simply AMAZING WELCOMED me with the warmest greeting extended her hand for a handshake.No ma'am you deserve a hug and smile very inviting very professional appearance. Professional clean, come to find out. She is the general manager. I can see why the staff is so AMAZING. If anyone had to teach a customer service class for managers, miss V will be the one on a scale from 1 to 10. She is a 20, let's talk about the rest of the staff I met deondra. She was at the front desk. Come to find out, she is the housekeeping supervisor I love the way teamwork is played here. There was nothing that I asked f