Holiday Inn Princeton by IHG

I was disappointed with my recent stay at this Holiday Inn location. Even though the property has “smoke free” signs posted throughout, the hallways consistently smelled like tobacco and weed, which made the environment feel poorly maintained. When I got to my room, the couch had visible stains, and the shower didn’t appear to be properly cleaned. These issues made it hard to feel comfortable during my stay, especially given the standards I expect from Holiday Inn. I hope management will take this feedback seriously. I would appreciate being contacted to discuss a partial refund or some form of compensation, as the experience didn’t reflect the quality or cleanliness the brand typically promises

The hotel here is less than impressive. It should really be 2.5 stars but google only allows round numbers so rounded it up to 3. Anyway…I recently stayed here when in town for training. First of all the location is great, really convenient and with in 10-15 mins of most anything in the area. The staff was ok, not super friendly and seemed more preoccupied with their phones. I paid for breakfast 1 morning and waiting by the desk for someone to seat me for about 5 mins before I gave up and helped myself. The breakfast was like anything you get at a holiday inn express, but you have to pay for it. The rooms haven’t been updated in a longtime and I’m pretty sure they got cheapest fixtures imaginable. The water wouldn’t shut off all the way in the shower, the bed was hard and uncomfor

The hotel just needs some care overall. Everything is old and poorly cared for. Wallpaper in our bathroom was secured to wall with staples. Metal was rusty. Water damage to walls and ceilings. AC was noisy. Room key cards did not work consistently - we were with a large group and it happened to multiple people. Breakfast was just microwaved food and fake eggs.

I've stayed at different IHG hotels and this one was an OK experience compared to all. The front desk welcome was cold but I could care less. Room and bath were clean and decent. We were surprised to find no USB ports in the room. So if you plan on staying in this hotel please remember to bring your plug in addition to the charging cable. The windows didn't have darkening curtains, or more precisely the darkening curtains were just decorative on both ends covering about 10% of the windows, rest being sheer. The fan of the room AC was extremely loud, and won't adjust when we tried to adjust it to low. After trying to turn it on and off with the hope of it getting to the low mode without luck, we decided to just turn the AC completely off. This was mid February and the outdoor temperature wa

I recently needed the day usage service offered by Holiday Inn because I work from home and my internet provider was doing service enhancements and I had no wi-fi. The staff at Holiday Inn Princeton, Himanshu and Sarth, provided stellar customer service. They were professional, accommodating, and flexible regarding the hotel day usage hours. The day usage rates were very reasonable and I am glad that service feature was available. Overall, I had a very positive experience at Holiday Inn Princeton.