Holiday Inn Philadelphia-Cherry Hill by IHG

It was the most horrible hotel stay I have ever had. It started at the check in, we arrived at the hotel early at noon as I indicated on the reservation that i would arrive. Well the man at the front desk would not even take my name or reservation and told me check in time if 3pm to only come back then! What you cant even look or check me in until my room is ready? Well that was part 1. They said there are no rooms because they were full and need to clean. Well they did not clean our room because when we got in. We saw bugs. And in both beds there was makeup stains, black stains, hair clumps under the sheets. We slept in full clothes over the sheets in worry of bed bugs. We could not get a refund on booking.com so had to stay. I don't have enough words but then the pool, there was no clean

Unsafe, loud, and dirty. The room was poorly maintaine; including stained linens, and I could hear every noise from the elevator five doors down. To top it off, Tony at the desk was incredibly rude. I did not feel secure or valued as a guest here. It looks like management take feedback very lightly and all it has been do is acknowledgement basee on historical google reviews.

This was a good place, if kind of generic. Room was clean, but a bit worn. Keurig with two regular coffee cups and two decafs. I like that as I can bring my own cups or bring unused cups home. Check in and our were easy. There was one business chair but nowhere else to sit but the beds. The shower was nice. There was also a fridge. The bed was clean but a bit wobbly. There were blackout shades that darkened the room, but not completely. You need a key card to use the elevator or access the stairs on the ground floor. |Beware the first time you get there is would be easy to drive by the entrance, but if you do, there is a side street right afterwards that can also be used to access the parking lot.

I booked this hotel for a little staycation experience for a couple days. It was definitely needed to get refreshed. The atmosphere was calming. The people were nice. The property was in a good location across from everything. Has an indoor heated pool as well as an outdoor pool, a workout area and laundry station.. and I can't forget the restaurant which has great selections and sometimes they have different events going on there, which is nice. I booked the King suite. Has a separate living room area with kitchenette, and it was perfect for my little 3-day getaway. I had a pleasant stay and would definitely stay again.

This hotel’s claim to fame is their updated bathroom. Although it is quite small, it has sliding glass doors on a shower only stall. No bathtub here. As far as the room itself goes, there is nowhere to put clothing. If you want to unpack a suitcase there is one drawer. Only one. Which means you and your partner or family have to live out of suitcases and there is nowhere to set suitcases on. The beds are extremely soft so if you have back problems, go elsewhere. There is a restaurant on site so no continental breakfast is available. You can add breakfast through the restaurant for an additional fee of $10 per person.