Holiday Inn Niagara Falls - by the Falls by IHG

We’ve stayed here numerous times within the past few years but our last couple visits have been disappointing. The location is great but recommend sticking closer to Clifton Hill if you have little kids, especially if you’re visiting in the winter as the shortcut path infront of the Skylon Tower (quickest route from hotel to Clifton Hill), isn’t maintained so you won’t have much luck cutting through with the stroller or little ones. The sidewalk outside the main entrance of the hotel, leading down to the falls, is slippery during winter months too, which might be difficult for little ones/seniors to navigate. We’ve noticed our rooms have not been throughly cleaned and this has been obvious during our recent visits (was hoping it was a one-off originally). The room is covered in dust, on

This Holiday Inn is located very conveniently. The Fallsview Casino is directly across the street, Skylon Tower just behind the hotel, lots of places to go for a bite to eat. The Falls are a short walk down Murray Hill.||The hotel is a small 6 story hotel that has been around before the Fallsview Casino & area got built up with lots of highrise hotels. The rooms have balconies which are great considering all the newer hotels built in the last 20 years do not have them. Rooms are spacious with comfy beds. Our room must be one of the renovated ones as it had hardwood floors. Shower pressure was great, bathroom was a regular type space. The one thing that is great is rooms have a mini fridge. The ac was good so that the room wasn't hot or stuffy. Hotel is easy to navigate as it is small. If y

We had a great overall stay at this Holiday Inn in Niagara Falls, with a few important things worth noting for future guests. The hotel itself is clean, well maintained, and in a very convenient location. Check-in was smooth, staff were friendly, and service throughout our stay was genuinely excellent. Any time we had a question or concern, it was handled professionally and without hesitation. The room itself was comfortable, modern, and clean, with a good layout and comfortable bed. However, our initial room had a connecting door to the neighboring room, and unfortunately the soundproofing through that door was extremely poor. We could clearly hear normal conversation from the other room as if there were no door at all, which made it difficult to relax, especially late at night. That said

The receptionist was not very welcoming. We got a room we did not request. She just talked and kind of raised her tone to point out why we were not getting the room we selected. She didn’t like the fact we questioned it. I’m pretty sure she then picked the worse room in the hotel for us. Room is marginally clean, we immediately checked for bed bugs. You can’t access the pool without staff. Weird. Hotel key should get you anywhere guests are allowed. Walls are dated, floors are updated. Not the best. I try her hotels are better at this price point.

The receptionist was nice to give us a higher floor room, the heater fan had a very load noise. So we couldn't sleep. When I told the morning staff about the fan. He just looked at me. No words! Location is good but no view of the falls. Room was nice otherwise. View of the roof. Lol