Holiday Inn New York City - Times Square by IHG

Great Location & Solid Service (With One Transportation Hiccup) ​The Location This hotel is perfectly situated for anyone wanting to be in the heart of the action. It’s within easy walking distance of Madison Square Garden, Times Square, the Javits Center, and Penn Station. While the rooms are on the smaller side, that’s standard for NYC—the trade-off is the unbeatable convenience. ​Room & Amenities The hotel was notably clean, and the shower had excellent hot water, a huge plus after a day of walking the city. The lobby is compact, but the elevators were reliable with minimal wait times. We also appreciated the complimentary bag check after we checked out, which made our final day much easier. ​Service & Transportation The front desk staff was friendly and professional. However, we did en

The room was functional, and appeared reasonably clean. It served its purpose. The real highlight here is the location, as this hotel is just a few blocks up from Penn Station, where we arrive on the train, and then it is only a couple more blocks to the theaters of Broadway! We arrived around 5pm, walked to the hotel, checked in, put some stuff down, and them walked to the Lyric Theater to see Harry Potter and the Cursed Child. We grabbed some food at a restaurant along the way, and were in line by 6PM. We saw the (excellent) show, and then walked back to the hotel. Them in the morning, we had the hotel breakfast in the on sight restaurant (breakfast was good, though the sausages had gotten a little cool), and then walked back to the train station and headed home! The epitome of convenien

Great location with easy access to public transport. Rooms were clean and of a decent size. The front desk and support staff were always helpful — we received an electric kettle on request and extra towels whenever needed. A couple of minor points: the ice dispenser near our room could be noisy at times, and elevators can have a short wait during busy morning hours. There were also some homeless individuals outside the hotel, which can feel a bit unsettling initially, but security and front desk staff are always present, so it didn’t cause any issues. Overall, a good stay for the price.

Staff was super friendly and explained everything about the hotel at check in. Clean rooms and bathrooms. They also provide free luggage hold for the day if you are checking out but still have the day to explore before heading to the airport.

Great stay in great location! Firstly the hotel is in the perfect location for tourists wishing to visit the sights of NYC within walking distance. Although the room was slightly dated it was exceptionally clean, larger than we expected for New York and being at the back of the building very quiet at night. You wouldn't know you were in Times Square! Reviews about the lift wait times are correct, they can be busy during their "rush hours" but the times to avoid are clearly detailed on posters and being on the 19th floor it wasnt too difficult to use the stairs to go down. Finally the service was absolutely fanstastic! We would like to thank Sheree for being so helpful and understanding when there was an issue with our booking on checking in. She made what could have been a stressful situat