Holiday Inn Indianapolis Downtown by IHG

Was kind of scared when I realized Holiday Inn was what my husband booked instead of Holiday Inn and Suites but was pleasantly surprised!! The staff was extremely friendly and professional during check-in, check-out and each time we passed the desk, Hotel lobby, hallway, elevator and room was exceptionally clean and the bed was BEYOND COMFORTABLE. The 2 nights we stayed were the best 2 nights of sleep I honestly have ever had. Will definitely recommend and stay at this Hotel again!!!!! Thank you so much Holiday Inn!!!!!

Wow we picked a crazy night to stay! It was very busy after the monster truck event. It was very convenient being so close to the stadium. The staff was busy and handled it well. The pool was packed with kids but my kids still had a blast. I was sad to see the hot tub had been filled in with concrete. The rooms were great. Very clean, loved the decor, plenty of storage and tons of outlets. The bed was the most comfortable bed I’ve ever slept in. Breakfast was rough… by the time we got down there it was pure chaos.

Got home today from a two-day stay at the Holiday Inn Indianapolis Downtown. Our room was a 2 queen standard room, and it was very clean and spacious, perfect for the four of us. I called ahead to ask a few questions and advise we would arrive after midnight, and the staff was friendly and helpful. The breakfast buffet had a variety of items, and the staff in the breakfast area was hustling to keep the food refreshed the tables clean. We were in town for an event at Lucas Oil Stadium, and not only was the stadium a quick walk from the hotel, but we were surprised with a great view of the stadium from our room. Great stay---would definitely return.

We stayed at this Holiday Inn for three nights for our daughter’s volleyball tournament. I entitled this review “somewhat disappointing” because there were a couple of exceptions to the overall disappointing stay. The exceptions were the staff as we checked on the evening of Thursday, March 20th and the staff that kept the public areas clean. Both were kind, warm, and welcoming. However, the light shining in the parking lot that our room faced was incredibly bright and the shade wasn’t large enough to block it out. My bed squeaked every time I moved. The coffee pods and condiments in my room were never replenished. Spa and pool looked fine but were deemed “closed.” Upon check out on Sunday, March 23rd, the staff person was cold and unhelpful. Not someone you should have working directly pe

Jessica that works the bar, was great! She was super friendly. And her customer service was on point and so was the service in general! Went in not sure what to get, told her what I liked and she made an amazing drink! She definitely deserves a raise! The room was also spacious, and the bed was big and very comfortable.