Holiday Inn Greenville by IHG

Was in Greenville for a contract flying job. Stayed at this location twice. I would like to tell the manager that the staff was phenomenal. All of my interactions with the front desk was 5 stars. You should be very proud of the workers you have and how they represent the hotel chain. Everyone from the bartender to the breakfast staff was friendly, engaging, and went above to ensure I was well taken care of. My stay was impeccable. I had an incident where I left a very valuable book in my hotel room while I was gone for three days on a trip. I contacted the hotel and they immediately took care of the problem until I returned. You have no idea how thankful I am. Would definitely stay here again on future visits.

Family Weekend in Greenville is going to be chaotic!! Throw in a football team staying there too? That level of chaos was handled so amazingly well!!||From the moment I checked in, it was so nice to be there!! Damanyae handled my check in without a hitch. He was very friendly, attentive, and made sure all my asks were addressed. (I had requested a high floor and he delivered) ||The rest of the staff was super friendly and helpful. My coffee maker was not working so they brought me another one. Maintenance was friendly and respectful. The housekeeping staff was super friendly also. 😊||Room was super clean and the renovation looked good. ||Check out was smooth and the weekend front desk was covered by Cameron, equally as friendly and professional!

Positive: The. hotel is quiet, clean and the men at checkin are fabulous! We have stayed here nearly a dozen times and are always greeted warmly and quickly Negative: Checkout staff - the woman who has been at check to each morning (of many stays) is a VERY unhappy person. She is curt, angry, unhelpful and condescending. It would be lovely if she were to have some sort of training about engaging with the public.

I am currently staying at the Greenville NC. Holiday Inn Express,(traveled from. OHIO) staying here because it's near hospital and my sister WAS IN TERRIBLE CAR ACCIDENT- ICU. I'm traveling with a handicapped husband who is medically complicated. We were here for 5 days, and then as we got ready to leave there is a weather travel advisory for the area of our stopover going home., we need get another room, for a few more days, and Tasha /or Tarsha? At front desk was so helpful in helping us, with a late checkout , and got us into the next reservation for a different room ,smoothly. Housekeeping was so helpful too. In the changing of rooms e dropped our diabetes meter, they got it back to our room safely.The hotels breakfast area is good, allows you to get out of the room and be in a little

Have been going to Holiday Inns forever. Some have been brand new, some have been older units but I've never been disappointed. But this time I was disappointed with the overall experience. Although the hotel pointed out that it was under going renovations, that wasn't the problem. We stayed in a suite and I'm not sure if it was going to be renovated or was already renovated. The suite had brown vinyl plank flooring throughout, which in some spots had popped planks. The bathroom sink only had cold water. No hot. The shower had both hot and cold. The bathroom garbage pail was victim of some renovation work and although it doesnt impact one's stay it just displayed the lack of attention to detail. We had to put aside two wash clothes because they stink bad. Like they were old. An