Holiday Inn Express & Suites Salisbury by IHG

Great location, close to the transportation museum and walkable to many restaurants and a Walmart. I was grateful they accommodated my early check in request and my room was clean and comfortable, except that the bathroom had no exhaust fan - is this a trend for hotels not to have one? Breakfast was good and my son loved watching the pancake machine, but they really need larger and more trash cans in the breakfast area. They were all overflowing with trash so I had to take my breakfast trash to my room and throw it there.

Positive: Friendly! The breakfast worker was very accommodating being there with my 3 other family members that were also staying at the hotel (7 grandkids n 5 of my older children their parents!) Negative: Had booked 4 rooms online and when we all had arrived ( Texas, Mississippi, Buffalo,NY) we were all kind of on different floors, didn’t realize cuz booking on line, also a AARP member and 4 ( son, son in laws ) Military?? Again with online no discount????

There is a wonderful lady in the breakfast area named Crishell. She was an angel to me. She accommodated me with clean sheets and towels for my room. It was hard to get the housekeeping manager to arrange a mutually convenient time with her staff to clean my room. I was working in insulation which made it difficult to be comfortable enough to sleep. At the beginning of my stay, I had asked for a room at the top floor as they were doing renovations and I was attempting to sleep during the day. Working 12 hour shifts without a day off for a months at a time can be tiring and even more so when the hotel is unable to fully accommodate you. I finally got a new room and my sleep quality improved. I had to ask the lady in the Cafe for sheets and towels as the lady at the front desk had never seen

This was a wonderful stay for my family and I. The staff was friendly and helpful especially Mitch. He gave us the nicest welcome. It really helped especially since we were from out of town visiting a sick friend. He made us smile. The rooms were clean and the beds were very comfortable. I would definitely recommend this place.

After driving 2hrs to our destination, we were told our room wasn’t ready. Sitting in the parking lot waiting with 2 small kids and 2 dogs was a real treat! Not sure why it took so long to clean our room since there was spit from the previous guest left on the mirror. The following morning when we went down for breakfast, there was nothing left. Even the waffle machine had already been removed! Other families came down after us and they also were left with nothing but a couple milks, yogurt, bagels and the juice machine. If breakfast is scheduled until 9:30, then EVERYTHING should still be available at 8:45! I don’t recommend anyone stay here and will not be staying again with my family.