Holiday Inn Express & Suites New Braunfels by IHG

Really nice for a corpo hotel. Room was clean and comfortable. Breakfast was your standard IHG fair, did have decent protein options like eggs and yogurt. The real stand out was the fact that I missed my flight connection, because of some ridiculousness with United airlines, and I called to the hotel and they were able to push out my reservation by one night without any additional charges

I had a fantastic stay at this hotel! From the moment I arrived, the staff, especially Bryan, was exceptionally friendly and welcoming, always going above and beyond to ensure a pleasant experience. The hotel was spotless, with impressive attention to cleanliness throughout. The amenities were a highlight—especially the fitness center, which was well-equipped with free weights, and the pool, which was a great place to relax. While the beds were decent in terms of comfort, I found the room temperature to be a bit warmer than ideal for sleeping. The included free breakfast had a decent variety and the quality of the hot items were fair. Overall, the outstanding service and excellent facilities made for a great stay. I would definitely return and recommend this hotel to others!

Positive: Not sure why this is a 2 star hotel. It was very nice. The continental breakfast was awesome. Rooms were clean, beds comfortable, and staff was very friendly. I was very pleased with our stay. Only 10 minutes from Schlitterbahn. I will stay again. Negative: There is a problem with water pressure but that is across town and isn't anything the hotel can control.

Booked a room for one night since we had family staying with us through the Thanksgiving holiday and we were one bed short. The wife and I gave up our bed and decided to book a room at a local motel. Setlled on the Holiday Inn due to the recent positive online reviews. I'm glad we did as we were mostly pleased with our experience. The front desk staff were all very nice and welcoming (wish I had asked for names to give them recognition in this review.) The room was clean and very roomy (had a king size bed on the 4th floor). It had a mini fridge, Kurig coffee maker and even a microwave. Didn't use them but it's a nice touch that many motels at this price point don't have. The bathroom was the real standout. It was large with an impressive shower set up. Rolling glass door (no flimsy showe

From the moment we were welcomed by Guest Services Manager Bryan Soske upon arrival to the thoughtful farewell at check-out after an emotional weekend for my parent’s memorial service, our stay exceeded expectations. Bryan went out of his way to secure us a room on the upper floor, even accommodating my last-minute request, and assured us it had just been freshly cleaned. The level of customer service was outstanding—not only from Bryan but from every member of the staff. We were consistently greeted with a warm “Hello Mr. Yaeger” or “Hello Mrs. Yaeger,” making us feel like honored guests. Although the hotel itself is older, it was spotless, well-maintained, and pleasantly fragrant throughout. The breakfast buffet was another highlight, with delicious options presented beautifully; we espe