Holiday Inn Express & Suites Englewood Denver South, an IHG Hotel

Positive: "" Negative: They debited my card for $100 immediately for incidentals. Five days later still no credit back. The money should be credited back the same day once the room is verified not damaged. I can only imagine how much money HI makes on using guestsmoney.

Outstanding quality and value! I thoroughly enjoyed my stay. The hotel staff were kind and considerate about my room preference. They communicated with me prior to my arrival and paid close attention to my needs when I checked in. The hotel is very clean and well maintained. The room quiet. The bed and pillows very comfortable. I actually got my first 100 sleep score at this hotel! I also enjoyed a swim in the pool. Really, this hotel made a huge impression on me.

Hotel stay would have been fine except the room we were given did not appear to have been properly cleaned. The sheets on the bed had definitely been used by the previous guest, as well as some of the towels in the bathroom. We requested a fresh change of sheets and when stripping the bed to change them, saw that the mattress was definitely heavily stained, as well as the pillows. The bathroom also had various spots of dirt (hair on the counter, toilet seat unclean). The TV also did not work, it just hung forever on boot. The room was properly stocked with the regular amenities (coffee, tea). Breakfast was okay, but it definitely appeared that they were short-staffed and only had one person working working breakfast the first two days we were there. AC worked great. Free coffee in the lobb

My wife and I stayed here 1/23/2026 and on first glance of the room it’s nice but as you continue to look there’s no countertop inside the bathroom, it’s right next to the door. The tub was probably clean but looks gross… I don’t know what else to say about that. Both trash cans don’t have liners in them, you have to do it yourself which is weird. The bed and sheets are soft and cozy. The blinds are powered and nice, the entertainment center is nice. The breakfast is nice. The front desk was accommodating when asking for a late checkout. Here’s why this hotel angered us… we received a late checkout but housekeeping came 3-4 times that morning. It was an absolute nightmare. One person which was a man, knocked very hard and we had to yell to him that we have a late checkout and he said ok so

The hotel staff was very friendly, the overall experience was good. The rooms are acceptable. The reservation was for 3 and there was no bedding initially provided for the sofa bed, so that was unfortunate. However, I ran into a Spanish speaking housekeeper who worked with me and Google translate to get me everything we needed and she was very helpful. The heated pool was a nice option to have when my family and I wanted to relax. Seeing that it was over the Christmas holiday, I was pleasantly surprised to have the full breakfast and most of the services you would normally have. The beds are a bit rough unless you like soft mattresses. Overall the price was worth the few things that weren't great. We are here till the 29th so if there is an update I will.