Holiday Inn Express & Suites Dyersburg by IHG

We've stay at HIExpress before. Rooms & service have always been good. A little expensive for us, but it's turning out to be a 'for sure' pleasant stay. Odd thing at each stay, there seems to be a minor little issue that we have come across with their free breakfast. This time it was the apple juice dispenser. First morning, apple juice was like water. Reported the problem & by the next morning, it was fixed. Oddly the selection button was changed from apple to water. The new apple selection button provided very good & tasteful apple juice! lol.

Positive: It's convenient for getting in and out and it's proximity to my needs Negative: I had a shower in a tub. Handicapped room. I prefer just a shower and it would be nice to have shower only in hotel rooms. The tub is a little unstable to stand in

The front desk is the best part of this hotel experience. They are delightful to interact with and greet every customer with a smile. Fire the cleaning staff, deep clean your hotel and replace your washers and dryers,or at least the filters in the dryers. I've stayed in accomodations in third world countries that are cleaner than the rooms. Mildew is a problem, I'm not sure deep cleaning is ever done, there is enough dust on the light fixtures to grow potatoes in, and the same cleaning cloth must be used for every room, evidenced by hair stuck to most of the hard surfaces. If you want a real treat look behind the soap caddy pumps in the shower. The linens are just as gross with stray hair and dirty sheets. At least bring your own pillow cases and be ok "relaxing" in other people's DNA

From check-in to relaxing at the pool to check-out, this hotel was great! The pillows were soft and fluffy. The rooms were clean and well stocked. The pool was clean and warmed water. The breaksfast was great. EVerything int his hotel was great. I had a fantastic stay and 100% would stay here again!

Check-in was fine, but the room was a mess. The carpet was filthy, the bathroom floor looked like a salon with hair everywhere, and the tub was no better. Sheets had hair and stains, and the couch was dirty too. The shower pressure was terrible, and the hot and cold water were reversed — unbelievable. For $160 a night, this place should be much cleaner. The only good things were the bed and the AC. Holiday Inn Express, you really need to do better.