Holiday Inn Express Baltimore - Bwi Airport NE by IHG

Room was clean and fresh and new. Loved the room! Overall experience: good 4/5 I would stay here again once reno is done. The price was awesome and unbeatable for the room experience. Probably because of the construction LOL. Other things just for others to consider: Hotel staff’s professionalism could improve. They were ok. I had no issues with them personally…just my observation from a distance. There is construction still going on (which I didn’t mind too much…I was only there for one night) but this might be an issue for someone else so keep that in mind. But dust and particles everywhere. It’s a little unfortunate that you can hear everything in the hallways from the room (just a general review of hotels getting a renovation…wish they could improve that). I’ve seen where hotels w

Excellent hotel and service! I did a last minute reservation while traveling on a long drive home and arrived around 4 AM. The front desk staff was alert and ready to receive me. I asked for the latest checkout possible to get some sleep. They were super polite obliged without hesitation. The room was clean and the bed was exactly what I needed! The hotel was doing some renovations, but the only place you’d notice it was in the elevator. The hotel elsewhere was immaculate! Excellent place and I’d go back if ever in the area again!

As a frequent traveler (75+ nights a year) who usually stays with higher-tier brands, I have to say: this was my first Holiday Inn Express stay in ~15 years, and I was genuinely surprised—in the best way. 5 stars. This property feels completely refreshed: modern, spotless, and thoughtfully updated. The room was immaculate, the finishes felt brand-new, and the sleep quality was outstanding—high-quality mattress, great sheets, and a real choice of pillows. Add blackout/quiet comfort and zero street noise, and it delivered exactly what travelers want most: a truly restful night. What elevated the stay from “nice renovation” to “memorable” was the people. The reception team and management were warm, attentive, and made the hotel feel welcoming—almost like coming home. A small moment said eve

Positive: "" Negative: Advertised 24 hour airport shuttle. Didn’t have it. They said they have shuttle starting at 5:00 AM. Driver never showed. Had to take an Uber.

I wanna start by saying Ronald, the driver from the airport to the hotel is the nicest guy you’ll meet. He offered to take me to the store and was super courteous the whole time, knew I wasn’t in the best mood and made my time easier. The hotel was fantastic, comfortable room, bathroom was fantastic and clean, super nice. Definitely made my stay in Baltimore nice and comfortable after I was irritable about my flight delay. 10/10 would recommend