Hilton Garden Inn Valley Forge/Oaks

Clean, well kept hotel. Lots of shopping nearby. Breakfast was not included but was good. General restroom was very clean.

Positive: Very comfy king-size bed Negative: Hotel restaurant not open on Sunday

Unfortunately, my stay was disappointing. The hot water in the room never worked properly, which made basic things like showering uncomfortable. I mentioned it to the front desk and asked if someone could look into it, but it was never fixed during my stay. The room itself also needed some attention. The dresser had a drawer that was broken off, which made it difficult to use. Breakfast was another letdown. The bacon appeared to be small leftover pieces from the bottom of the pan, and the omelet was noticeably overcooked. Overall, the lack of maintenance and follow-through on the hot water issue made this stay frustrating. I hope management takes steps to address these problems for future guests.

I love this hotel the atmosphere the location. Most staff are very happy to serve. The problem I experienced was water related. No hot water is unacceptable for you patrons. It is common occurance here. Fix it. Moving rooms with no water on the new rooms floor either. Yes corprate took care of me for 1 night. Front desk needs to be able to respond and fix the problem without an attitude. Thankfully Im making it to a family funeral with unwashed hair. But at least my husband can take a shower and shave.

Out of all the Hilton Properties, this was 1st time you must pay for breakfast. Then they remove the coffee/tea containers at 10am. Until 6am. Room looked nice at 1st, then got closer look at floor near door/bathroom. Didn't notice until last night there. Thought it was a pattern on floor, but then saw them moving. Ants everywhere....Most Hilton TVs have access to sign into Netflix or other services, they only had handful of channels, and HBO. WIND one 2nd night was strong outside, but my door sounded like a hurricane, whistling wind noise, none stop all night, coming through the door clearance. I don't use microwaves, but since they removed the hot water from lobby coffee station, had to nuke paper cup of water for the teabag I had from last week Hampton Inn. The rotating tray was not the