Hilton Garden Inn Monterey

Wonderful hotel located only a few minutes from Carmel wineries and beaches. The room was spacious and clean with a balcony view of the lagoon. Their restaurant and bar is great with attentive service and good food. I recommend the breakfast buffet for more options and to get your money’s worth. The beds are comfortable and they offer room service. I love the keyless option and check in from your phone for reward members as well as the smart tvs with the name on it to really make us feel welcome. I can’t wait to visit again

Positive: Customer service! Don't know why this a 3 star hotel when it is beautiful, clean, centrally located, excellent customer service with attention to detail, beautiful grounds and very safe! Negative: ""

The place seems to have had a major remodel. Rooms are large, beds are comfy. Lots of parking. Very friendly staff, good Wi-Fi. Full breakfast. There a pool. Bar and nighttime restaurant in the lobby. Only downside is that it’s not close to anything. Next to the freeway so you get a little noise but it is a great place to stay, you just have to use your car.

The Hilton Garden Inn was definitely up to Hilton standards! This place was centrally located with in 30 minutes if everything we were doing in our trip. The Hotel was quite and well kept! Very clean and respectful. The only issue with us, was parking! With a winter storm going on, there was not enough coverd parking. But other than that! We were happy with our stay!

Place looks nice, but once you arrive you can see its a little dated and needs some work. The rooms were Ok-ish, but there was some need for updates, including the TVs which dont have a cast function on this date and age, and theres a need to point certain shortcomings like coarse towels that almost scratch when using them, hard-as-a-rock mattress, pillows that sink and provide no support, or dirty spots like a stained toilet lever. What really really ticked me off was two things: 1. The parking is charged at $20 per vehicle/per day. Sits wrong having to pay for parking at a hotel, but it was even more unpleasant when we arrived later at night around 10.30pm after spending all day out and about, only to find out that the covered parking garage under the rooms is completely full because i