Hilton Garden Inn Grand Prairie at EpicCentral

I want to take a moment to recognize Mr. Alexander and the management team for the genuine care and professionalism they showed during our stay. Mr. Alexander went above and beyond in making sure we felt heard, valued, and supported. It’s rare to come across leadership that is so attentive and intentional about guest experience. He handled everything with kindness, patience, and a level of integrity that truly reflects what hospitality should look like. You can tell this hotel is led by people who actually care about their guests, not just the reservation. The staff was warm, respectful, and committed to making sure our visit felt comfortable and meaningful. Thank you again, Mr. Alexander, for your outstanding service. Because of your care, we will absolutely remember this experience an

I had the pleasure of attending the Black History Expo on 2.21.26, and the experience exceeded my expectations. The staff were welcoming and attentive, but K.D. was truly exceptional. He addressed every question and concern with confidence, professionalism, and genuine care. His attentive listening and willingness to help in any way made a lasting impression. Many thanks to K.D. and the entire team who worked so hard to make the event a success. I highly recommend Hilton Garden Inn for anyone seeking a well-executed and worry-free event experience.

My family had an amazing two-night Christmas stay with rooms at both hotels and everything was perfect. Special shoutout to Precious and Tyra at the front desk for displaying exceptional customer service. You ladies are the perfect example of what the “Hilton” brand has been known for. All of hour help was greatly appreciated!! The bartenders were great and kept the drinks flowing! The location is ideal with lots of nearby restaurants and a beautiful view. The onsite restaurant had some tasty options as well. Epic Waters was within walking distance, which was a big bonus as thats where we spent Christmas day!! Cant wait to stay again. This is definitely my go-to staycation spot!

After a long road trip, we arrived late and were very impressed with the hotel. Great location, loved the in room amenities. Perfect spot for families with attractions all around!

"I recently had the pleasure of dining at the hotel's restaurant, and I have to say, the service was absolutely outstanding. From the moment I walked in, Karen welcoming, attentive, and genuinely went above and beyond to make my experience memorable. They were quick to offer recommendations, incredibly polite, and anticipated every need without being intrusive. It truly felt like they were anticipating what I wanted before I even knew it myself! Karen's amazing service really elevated the whole meal. Huge compliments to the entire team!"